Karen Lynn Harp CPC A

859-***-**** *** Weil

Lane ablqdv@r.postjobfree.com Nicholasville,

KY 40356

Education

B.S. Cumberland College, Williamsburg, KY

Major: Psychology

Minor: Secretarial Science

• Graduated Suma Cum Laude

Advanced Diploma Danville High School, Danville, KY

• Graduated 2nd of 265 with highest honors

Licensed Property & Casualty Insurance Agent, Kentucky Department of Insurance, Frankfort, KY

Agent Licensing Training – 2003

Other Training Microsoft Word, Office & Excel 2007; Leadership, Execu-Train, Lexington, KY – 2009

Certification Certified Professional Coder- Apprentice (CPC-A), Soterion Medical Services, Lexington,

KY

American Society of Professional Coders (AAPC) Medical Coding Curriculum – 2010

Over 100 hours of intensive training and application of professional medical coding

One year of coding work experience recognized by AAPC

Member, AAPC

Job Related Skills

• Strong written and oral communication skills and leadership qualities

• Commitment to outstanding customer service and client rapport

• Detail-oriented and ability to multi-task

• Quick learner, efficient, and meets or exceeds deadlines

• Self-starter, dependable, and resourceful

• Great team-building and motivational skills

• Outstanding problem solving and analytical skills

• Excellent math computation and money management/handling skills

• Strong computer, file maintenance, and phone skills

Work Experience

Jessamine County Insurance Agency, Nicholasville, KY September 2005 – September

2008

Insurance Agent/Customer Service Representative

Quoted rates, wrote and endorsed auto and home policies through multiple insurance companies’ computer programs, provided excellent

customer service by phone, letter, e-mail, and in person, served as liaison between customers and underwriters/claim adjusters, conducted

follow-up program to promote new business, maintained customer files (paper and computer), computed, explained, collected, and processed

payments, solely responsible for day-to-day operations of agency on a regular basis.

Kelly Wooten Insurance Agency, Lexington, KY October 1999 – September

2005

Insurance Agent/Customer Service Representative

Same job duties as above; kept premium account records, assisted in complete-roll-over of a large book of business to multiple companies in a

short time frame.

Gulf States Paper Corporation, Nicholasville, KY October 1990 – May 1999

Transportation Clerk

Department receptionist; oversaw the company’s shipping and receiving operations-working with trucking companies and vendors. Managed

customer files as well as the company’s inventory.

Pioneer Services Rehabilitation Facility, Danville, KY January 1978 – August 1973

Counselor/Evaluator

Supervised and counseled mentally and physically handicapped clients in work and class activities. Proctored and analyzed test results to

determine employability. Prepared notes and reports on clients’ progress, served as liaison between client and social service entities within the

community.

Professional References available upon request.

Contact this candidate