Customer Service High School

Pamela Blair

**** ***** ******

Cell: 901-***-**** Hm. 901-***-**** Email: **********@*****.***

Highlights:

*Willingness to learn new processes and procedures

*Totally committed to the accomplishment of team goals and objectives

*Work ethic and enthusiasm to accomplish task promptly and accurately

*Excellent communication skills and work well with others

*Able to interact with customers/vendors to solve quality related issues.

Work Experience:

Wetherill Associates, Inc (Quality Tech) Southaven, Ms 10-09 / Present

*Perform Shelf checks on Auto Parts for Customer complaints

*Proficient with all inspection and measuring devices

*Handle Receiving Inspections from incoming shipments

*Proficient in Windows Microsoft Word, PowerPoint, QMS and QRS System

*High volume usage of IM & Emails, scanning documents and Printing, Etc.

Smith-Nephew, Inc (Finisher I) Memphis, Tn. 09-03 / 10-08

*Handle reconstruction plates, finishing processes per drawing and quality

specifications

*Operated rough buffing and laser etch parts with zero errors

* Cleaned and passivity plates per order

* Experience with lathe, ultrasonic tank, blue prints, measuring with

micrometer, calipers

Packager 6-05 / 6-08 (Promoted to a Finisher I)

* Kitted and printed labels using specs procedures for sterile /non-sterile

products

*Perform labeling, sealing, cleaning, shrink-wrapping, and packages per

orders

* Assist Finisher I with cleaning parts and processing orders through

computer system

*Operated VHP machine sterilizing parts, and assisted in training new

employees

Loaner Shipping / Rec. Clerk 09-03 / 6-05 (With Adecco Temporary

Services)

*Replenished excessive amount of implanted kits, order parts using SAP

system

*Assisted in picking kitted implants and instruments orders for shipment

Usco Logistics (Warehouse Associate) Memphis, Tn. 08-99 / 04-02

*Shipped pallet cases, processed orders using, Ups, FedEx and Airborne

Computer system.

*Assisted in picking-packing pharmaceutical orders, and loading trucks

KM Logistics (Lead) Memphis, TN 10-96 / 08-99

*Monitored a high volume of pick tickets

*Trained over twenty employees

*Coordinated domestics and international freight movement to its designated

area

*Responsible for issuing MDC daily report

Warehouse worker 04-96 / 10-96

*Filled diesel recon orders and delivering them to its platform

*Operated reach truck, cherry picker, pallet jack, and sit-down lift

Recognitions and Accomplishments:

*Maintain perfect attendance, SAP, SOP, OSHA, Hazmat, Forklift training

Education:

*Carver High School / Diploma, Southwest Vocational Tech / Certificate -

Typing

References Upon Required

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