Customer Service Medical
Resume:
Teresa Jordan
San Jose, CA 95111
Phone: 408-***-**** - Email: *************@*****.***
Cell: 408-***-****
Career Profile
To obtain a position as a Medical Receptionist in a healthcare office with
allows for personal growth.
Acquired Skills
Multi-Lines Phones Electronic Medical Records Management
Customer Service Skills
Insurance Verification Computer Scheduling Techniques
Business Correspondence
Handling Patient Flow Microsoft Office
Detail Oriented
Keyboarding Skills Organizational Skills
Team Player
Employment
Samaritan Internal Medicine, San Jose, CA Sept.
2008 -July 2010
Medical Receptionist / Scheduler
Responsibilities included checking patients in by verifying insurance and
updating demographic information, scheduling new and existing patients
using MISYS Tiger computer software program, collecting copays, handling
patient flow, managing patients charts through an electronic medical
records program, composing x-ray and mammogram referral slips, processing
referrals to ordered specialists, entering in new insurance information
into database, and balancing receipts at the middle and end of the day.
Office Works, Campbell, CA
Oct. 2007- May 2008
Temporary Medical Receptionist Position at Samaritan Foot and Ankle Center
Responsibilities included scheduling new and existing patients using Compu-
Medic software program, verifying insurance online and via phone,
collecting and posting copays, handling patient flow, managing patient's
records, answering heavy multi-line phones, filing and pulling charts,
faxing, calling in prescriptions to pharmacies, and balancing cash drawer
and receipts at the end of the day.
Temporary Data Entry Position at Sleep Solutions
Responsibilities included electronic processing of results of overnight
sleep studies tests done for patients with sleep apnea and other sleep and
breathing disorders, corresponded with different durable medical equipment
companies to obtain prescriptions and other documents relating to patient
testing, and made circulation calls for pulse oximetry deliveries.
Kaplan Chiropractic, Campbell, CA
July 2006 - Aug. 2007
Medical Receptionist
Responsibilities include training new Medical Receptionist, developing x-
rays, patient records management, verifying insurance coverage, medical
billing through electronic claims, collections, following up on unpaid
insurance claims, filing, answering phones, business correspondence, taking
new patient information, scheduling, handling patient flow, posting charges
and payments, collecting co-pays, and balancing receipts at the end of the
day.
Trident Leasing, San Jose, CA
April 2004 - July 2006
Telemarketer
Responsibilities included account management, building client
relationships, customer service, and cold calling via interactive
database.
Education
San Diego State University, San Diego, CA
Subjects Studied: General Education
San Jose State University, San Jose, CA
Major: Radio - Television and Film
Western Career College, San Jose, CA
A.S. Degree, Health Information Technology
Maintained a G.P.A. 3.68, Dean's List
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