Highly accomplished, hands-on, results-driven, and technically inclined
individual with diverse and progressive years of management experience
complemented with strong analytical and project management skills.
Efficient in coordinating systems development teams and installations as
well as in providing troubleshooting and other technical assistance. Earned
remarkable reputation for successfully streamlining corporate process and
accelerating product release while reducing production time and costs
through efficient research, testing, and protocols.
Key Strengths
Account and Project Management Leadership and Team Building
Business and Technical Knowledge Interpersonal and Client Relations
Data Analysis and Reporting Analytical and Strategic Thinking
Professional Experience
Austin GeoModeling ? Austin, TX
QA Project Manager Mar 2007-Feb 2010
. Created and maintained baseline, forecast, and actual project plans
. Performed critical path, resource load balancing, and project schedule
variance analysis and reporting
. Coordinated with the management team to drive risk mitigation and
corrective actions
. Coordinated planning, scheduling, and execution of core team and working
team meetings to ensure proper project tracking, timely resolution to
action items and issues.
. Established QA department for next-generation, database-driven, oil and
gas geologic interpretation applications for Linux and Windows platforms
. Main point of contact during all customer user acceptance testing at BP,
Petrobras, Pemex and several smaller organizations
. Implemented an Agile testing strategy; regression, fix, unit, functional,
usability and other testing methodologies; and all testing plans/scripts
based on design specification documents
. Prepared and presented progress/scheduling/timelines of projects directly
to CEO, executive committee and other relevant stakeholders using
Microsoft Power Point, Excel, Project, Visio, OneNote, JIRA
. Utilized leadership skills in managing team of testers, geoscientists,
and other resources to various projects to achieve the highest level of
efficiency and quality.
. Served as primary contact for high priority client, field, and sales
consultant technical support
. Reviewed and generated requirement/specification documents from basic
design requests through technical documentation and user manuals
. Acted as primary administrator of JIRA bug tracking database. Activities
included managing users, developing meaningful queries, designing
workflows/schemas, prioritizing issues, determining severity of issues,
identifying issues for fix reports and documentation/release notes.
Notable Accomplishments:
V Led testing efforts toward the successful conversion of source code from
C/Motif to C++/Qt platform, OS conversions (Red Hat 3.8 to CentOS 4.6,
4.8 and 5.3, Linux to Windows XP, Vista, 7), and the conversion from 32
bit to 64 bit architecture.
V Played a primary role in the discovery, evaluation, and implementation of
automated GUI testing tools. Activities ultimately led to implementing
automated testing strategies utilizing Squish; with reduced test
lifecycle time by 60%
V Directed the design, creation, and implementation of test plans and cases
for manual/automated fix, functional, regression, GUI, and unit tests
V Recognized efforts, which resulted in the project team being recognized
as model of efficiency
360 Production Group ? Austin, TX
Co-Owner/IT Manager Oct 2004-Mar 2007
. Utilized Microsoft Access and VBA programming language in the design,
creation, and maintenance of inventory and order tracking database as
well as Flash and Actionscript for company web site
. Proficiently managed and designed all media production along with
marketing materials such as CD, DVD, Web, and Print using Flash,
Illustrator, Photoshop, Premiere, Encore, InDesign and After Effects
. Administered the evaluation, pricing, and implementation of new IT
products and services throughout the entire organization
. Successfully directed Rental Services division of company resulting in
75% of total annual revenue
. Functioned as liaison and technical educator between the company and
clients; monitored and ensured achievement of all company, client
services, and marketing objectives as well as compliance with budgetary
guidelines
The Crossings ? Austin, TX
Information technology Specialist July 2003-Sept 2004
. Provided suggestions and guidance to executive committee in regard to
operational procedures, processes, resource allocation/acquisition,
market pricing for special event audio/visual services
. Assisted in the design of marketing e-mails and print materials,
resulting in the implementation of HTML emails in marketing campaigns
. Successfully increased interdepartmental communications by designing,
creating, and maintaining audio and visual website (HTML, CSS,
Javascript, Flash) on company intranet
. Coordinated planning and execution of training course for new recruits,
which accelerated profitability on new projects
Origin Systems ? Austin, TX
QA Test Engineer II Mar 2001-Mar 2003
. Performed Black and white box testing on a massively multiplayer online
role playing game
. Utilized rational tracking database in tracking bugs; compiled daily,
weekly, and monthly reports for the QA Manager
. Involved in the development and integration of new features into existing
game play by assisting programmers and designers
. Completed the documentation of test cases and plans for the QA team
. Improved team performance and productivity by creating and monitoring
workflow log in Excel
. Developed and implemented QA Engineer training program as well as other
training for new testers
. Rendered level four technical support to customers while collaborating
with programmers to create new testing tools for QA
EA.com ? Austin, TX
QA Test Engineer Oct 2000-Mar 2001
. Accomplished manual testing of game play, accessibility, registration,
and billing systems
. Tracked bugs and compiled daily, weekly, and monthly reports for the QA
manager
. Conducted testing on mass and 'Internet game play for several EA and EA
Sports titles
. Served as key contributor in the design of an internal web site utilized
by employees for disseminating testing related information, such as test
plans, software, URLs, and computer configuration models for various
testing tasks
. Presented level one technical support to users and compiled test cases
and plans for the QA team using design documentation
Education
Bachelor of Science in Business Information Systems
University of Phoenix ? Austin, TX
Associate of Arts in Business Administration
Western International University ? Austin, TX