Customer Service Manager
Resume:
**** ******** ***** ***** 901-***-****
Olive Branch, MS 38654
Jessica Strafuss
Objective
To provide the most accurate and professional customer service as well
as patient care while upholding the standards set by the employer
Education
Concorde Career College- Memphis, Tennessee
Date attended: January 2008 – July 2008
Graduated: September 2008
Major: Dental Assistant
G.P.A: 4.0
The University of Memphis- Memphis, Tennessee
Date attended: August 2006 – December 2007
Major: Psychology
Credits received: 36
G.P.A: 3.4
Houston High School- Germantown, Tennessee
Graduated: May 2006
G.P.A: 3.3
Qualifications
Positive attitude. Front desk friendly. Computer literate.
Very dedicated. Eager to learn. Team player. Skilled typist. Experienced
data keeper. CPR certified by the American Heart Association. Radiology
certified. Knowledgeable with root canal, crown, and restoration
procedures. Dependable.
Experience
September 9, 2008- May 21, 2010
Audubon Dental Group
Certified Dental Assistant
• Upheld sterile environment
• Maintained excellent patient care
• Scheduled appointments
• Data record keeper
• Assisted in root canal, crown and restoration procedures
• Exercised team work when needed
• Captured and processed x-rays
• Created accurate lab work
7618 Rigmoore Point North 901-***-****
Olive Branch, MS 38654
December 5, 2006 – July 1, 2008
Edible Arrangements
Production Designer/ Customer Consultant
• Filed and maintained customer data
• Provided customer assistance as needed
• Performed secretarial duties
• Completed closing procedures at the end of the shift
June 10, 2005 – December 5, 2006
Ace's Chicago Pizza
Shift Manager
• Upheld the highest customer service standard
• Kept facility at health code standards
• Assisted in the care of customer concerns and comments
• Completed marketing steps to ensure further business
7618 Rigmoore Point North 901-***-****
Olive Branch, MS 38654
Jessica Strafuss
References
Dr. Robert Parrish Jr.
D.D.S
Audubon Dental Group, Dentist
2059 Houston Levee Road
Germantown, Tennessee 38138
901-***-**** (work)
Tabitha Johnson – Sims
R.D.A, C.D.A
Concorde Career College, Concorde Instructor
303 North Rhodes #46
West Memphis, Arkansas 72301
Josey Carl
Owner
Edible Arrangements of Germantown, Supervisor
6641 Poplar Ave.
Germantown, Tennessee 38138
901-***-**** (work) or 901-***-****)
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