Deonna Jackson
*** *** **********, **** *****, CA 90805
323-***-**** ******.*******@*****.***
Objective:
Qualified Customer Service Representative with 3 years experience in
telephones and computers, seeking to expand horizons in new opportunities
Skills & Abilities:
. Customer Service; Retail Sales; Computerized Cash Register
. Refunds/Exchanges; Recovery/Loss Prevention; Bar Code Scanner
. Product Demonstration; Sales Techniques; Processing
. Quickly Learn Methods & Procedures; Detailed; Organized
Employment History:
Sales Associate/Driver, 02/09 to Present
T-Mobile, Los Angeles, CA
. Solicit sales to new and existing clients
. Turn in receipts and money received from customer service
. Obey traffic laws and report delays, accidents, traffic and
transportation situations
. Inspect and maintain vehicle supplies and equipment
Cashier, 07/08 to 10/08
Wendy's, Glendale, AZ
. Accepted payments from customers, and made changes as necessary
. Requested and recorded customer orders, and computed bills using cash
registers
. Received payments by cash, credit cards, or automatic debits
. Maintained clean and orderly checkout areas
. Cleaned and organized eating and service areas
. Served customers in eating places that specialized in fast service
Courtesy Clerk, 04/08 to 06/08
Ralphs, Los Angeles, CA
. Responsible for returning go back items to proper shelving areas
. Stocked shelves, racks, cases, bins, and tables with new or
transferred merchandise
. Received, opened, unpacked and issued sales floor merchandise
. Assisted customers with bagging items and carry outs
Education:
Los Angeles County Office of Education, Career Exploration, Carson CA
Los Angeles Opportunities Industrialization Center, Retail Sales/Customer
Service, Los Angeles CA
Manuel Arts High School, Pending, Los Angeles, CA