Customer Service Project

RAVI PATEL

** ********* **** (US Citizen) (***)-

***-****

Jackson, TN-38305

*********@******.***

OBJECTIVE:

To obtain a full time position in field of Industrial engineering with

prospect of personal and professional growth.

EDUCATION:

Masters in Business Administration (Online) (May 2011)

(GPA 3.50/4.00)

B.S. in Industrial & Systems Engineering (May 2009)

(GPA 3.39/4.00)

Tennessee Technological University (08/2006 to 05/2009)

Volunteer State Community College (08/2003 to 05/2006)

EMPLOYMENT HISTORY:

Schneider Electric (Oxford, OH)

Materials Analyst (05/2009 to

08/2009)

Coordinate buyer,supplier and vendor to ensure the delivery of the

materials on time for production, inventory control with KANBAN system,

Keeping up with the shipment of the finished goods on time. Ensure the

delivery of the parts build in the plant on time. Receiving and shipping

the parts from and to other plants.

Home Depot Corporation (Store # 745, Lebanon, TN)

Customer Service Associate - Paint Department (04/2007 to

05/2009)

Head Cashier (12/2004 to 04/2007)

.

SCHOOL PROJECTS/ INTERNSHIP:

Senior Project - ABC Fuel System Inc. Gallatin TN (01/09 - 05/09)

Improved Forklift Utilization by 25%. Developed a new storage goods layout

for finished goods, using tools such as Pareto analysis, AutoCAD. Developed

a simulation model of the forklift use in the plant.

SPECIAL SKILLS:

C/C++, MATLAB, VBA, Minitab, TORA, Visio, AutoCAD,SQL

Six Sigma, Lean Manufacturing, Process Improvement, Project Management

Microsoft Office (Word, Excel, Power Point,Access,Visio,Project)

Trilingual (English, Hindi, Gujarati)

LEADERSHIP SKILLS:

Treasurer of IIE (Student Chapter)

(2008-2009)

Led simulation project for ISE-3410

(Spring 2008)

Team Leader of Design Competition at IIE Regional Conference

(Spring 2008)

Team Leader of Senior Project (Spring

2009)

ACTIVITIES & ACHIEVEMENTS:

Winner of Team Design Competition at IIE Regional Conference (Spring

2008)

Winner of Solo Design Competition at IIE Regional Conference (Spring

2008)

Self financed and managed college education

Member of IIE (Institute of Industrial Engineers)

Dean's List, Good Standing

Successfully completed Fundamentals of Engineering Exam (FE)

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