Customer Service Assistant

Ashlee R. Guevara

**** ******* ***

San Bernardino, Ca 92404

Cell: 909-***-****

**********@*******.***

Work Experience

Professional Skills

Computer Skills

Education

Objective: To use my customer service skills, secretarial and positive communication skills in

business. I am able to work alone or as a member of a team.

• San Gorgonio high School San Bernardino, Ca

06/2004

Diploma Basic skills, Extensive typing classes, Customer service

• Bryman Collage San Bernardino, Ca

07/ 2007

Computerized Office Programs

• Parsons Brinckerhoff San Bernardino, Ca 92404

01/07 to 01/10

Document Control / Project Assistant:

Duties Included: Answering Phones, sending out FedEx, Use of expedition,

Filing, invoicing, Talking to clients, scanning, Faxing, E2c, Generate

Backup, timesheets, PowerPoint, excel spreadsheet, use of outlook,

Internet research.

• Wilson Towing LLC San Bernardino, Ca 92410

10/02 to 12/09

Office Assistant

Duties included: Entering data into the computer, Answering numerous

Telephone lines, Customer service, Copying, Filling, Collecting

Money, Dispatching use of two way radio, internet research,powerpoint

• Microsoft Power point

• Microsoft Word

• Microsoft Excel

• Microsoft Access

• Microsoft Outlook

• Expedition

• QuickBooks

• Excellent Customer service

• Detail Orientated

• Team Player

• Problem Solver

• Type 40 to 45 wpm

• Quick Learner

• 10 Key

• ©

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