Technical Writer Manager

Judith A. Guest

***** ****** **** ****, ******, California 92065 760-***-**** (

************@***.***

Technical Writer

Detail-oriented and customer-focused professional with a wealth of

experience delivering quality technical publications. Serve a variety of

companies in sectors including government, military, science,

manufacturing, operations, technology, and biotech. Effectively develop a

broad range of publications, including specifications, user-friendly

manuals, and guides supporting operational success. Multi-dimensional

background includes project, resource, and team management. Strong skills

in Adobe FrameMaker and Acrobat, Microsoft Word, Project and Visio, and

Arbortext Epic Editor.

Areas of Expertise

Technical Writing & Editing Research Resource Management

Team Building & Management Content Creation Project Management

Security Clearance (Secret -

Inactive)

Professional Experience

SAIC, San Diego, CA (( 2008-2010

Senior Technical Writer

Serving the company's contract to the Naval Center for Combat & Operational

Stress Control (NCCOSC), prepared vital educational and research materials

related to post-traumatic stress disorder. Gained and shared information

with an expert team of psychologists, psychiatrists, trainers, and

communication specialists.

< Recognized for contributions: "In a few short days, Judith took our

benign Facilitator Guide and turned it into a truly professional

document. Her expertise truly enhanced this product. (She possesses) a

needed talent that surely I and many others do not have."

< Acknowledged for delivering a uniform and well-developed package of

materials, quickly responding to ongoing revisions, and consistently

completing projects under unpredictable timelines.

JAG Professional Services, San Diego, CA ( 2007-2008

Contracting Senior Technical Writer

Played key role on a large team (approximately 60 writers), researching and

creating documentation for U.S. Air Force's Global Hawk Unmanned Aerial

Vehicle (UAV) system.

< Created step-by-step instructions for assembling, disassembling, and

operating all parts of the Launch and Recovery Element (LRE) and the

Mission Control Element (MCE).

JetHead Development, Inc., Carlsbad, CA ( 2006-2007

Technical Publications Manager

As sole technical writer for software development firm, drove all stages of

publication for high-profile client, DirecTV.

< Delivered a range of business and technical documentation for software

development products, including statements of work, design specs, test

plans and results, procedures, user guides, and tutorials.

Illumina, Inc., San Diego, CA ( 2002-2005

Senior Information Developer

Drove detailed documentation projects for large, cutting-edge, high-

throughput genotyping and gene expression systems. Created content,

including hardcopy and electronic system manuals, laboratory protocols, pre-

installation guides, hardware maintenance instructions, and troubleshooting

guides.

< Received acclaim for delivering a complete set of "best in industry"

documents covering all organizational and team needs. Partnered with a

diverse group of professionals (scientists, program directors, software

engineers, and materials specialists) to create original content and

formats.

< Ensured on-time completion of projects through expert management of all

documentation phases. Oversaw planning, writing, and editing, as well as

design and production. Directed activities of consulting writers

and vendors.

Intel Corporation, San Diego, CA ( 2000-2001

Senior Technical Writer

Produced user guides, getting started guides, and release notes for Intel

NetStructure( e-Commerce Director and Traffic Director product lines.

< Supported company's Original Equipment Manufacturer (OEM) market

strategy by contributing to creation of targeted document sets.

< Improved efficiency by taking on lead role for multiple initiatives,

including process improvement projects for Information Engineering

Group.

Space & Naval Warfare Systems Center (SPAWAR), San Diego, CA ( 1998-2000

Senior Technical Writer

Collaborated in developing a 700+-page technical manual for Joint Ultra

High Frequency (UHF) Military Satellite Communications Network Integrated

Control System (JMINI), as well as related documentation including a quick

reference guide.

< Expertly structured manual from scratch, and undertook all production

activities to ensure on-time delivery.

< Delivered a complete update of the Navy UHF Satellite Communications

(SATCOM) System Description.

Cymer, Inc., San Diego, CA ( 1996-1998

Manager

Built and led top-performing Manufacturing Publications Team. Developed and

delivered procedural documentation for an overseas subcontract

manufacturer, as well as for U.S. internal manufacturing processes. Managed

budget development, scheduling, and resource allocation. Researched

publishing technologies, ensuring overall alignment with corporate goals.

< Promoted from contractor to manager after just six months.

< Participated in establishing document interchange standards for the

semiconductor industry, its vendors, and customers, through voluntary

service as member of the SEMI Standards Committee E-36 Task Force.

Additional Experience

Contract Senior Technical Writer, Bechtel Senior Technical Writer, IMED

Corporation Corporation

Senior Technical Writer, NSI Communications Technical Editor, Hughes Aircraft

Company

Senior Technical Writer, EMARK Corp./Sorrento Subcontract Technical Writer,

Electronics, Inc Coleman College

Technical Editor, Naval Health Research Center Senior Technical Writer, IVAC

(NHRC) Corporation

Principal/Coordinating Editor, Syscon Technical Writer, DatagraphiX, Inc.

Corporation

Technical Writing Instructor, SDSU Extended Sr. Technical Writer, National

Studies Advanced Systems

Technical Writer, Biomagnetic Technologies Technical Writer, National

University

Technical Writer, Puritan-Bennett Corporation Reporter, Encinitas Coast Dispatch

Education & Training

Courses in Journalism, Psychology, and Programming, San Diego State

University and National University,

San Diego, California.

Project Management Seminar, Cadence Management Corporation

The Seven Habits of Highly Effective People. Covey Leadership Center, Inc.

Managers and the La, McKenna & Cuneo, LLP, Attorneys-at-Law

Management Skills Seminar, HRG, Inc.

Honors

< Received three Citations from the Society for Technical Communication

(STC).

< Certificate of Appreciation from San Diego City Schools for professional

contributions to Career Day.

< Sigma Delta Chi Professional Journalism Society Award three consecutive

years for school newspaper, with special recognition for my editorial.

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