Customer Service Manager

T im Schultz

**** **** **** ***** ************@*****.***

Provo, Utah 84601 mobile: 801-***-****

Experience

Only Websites Development Manager

•

• February 2010 - August2010

Manage the development department; hiring, firing, salaries

• Worked with clients projects from start to finish

• Basic web developments and updates

Brinkman Insurance Agency M arketing Intern

• •

Teach a Vertical Relationship Marketing class Recruit new agents

• September 2009 - February 2010

Report and Present Monthly, Quarterly, and Yearly

numbers

Brighton Ski Resort Ski Instructor

• •

Teach groups of three to ten, ages between 3-50 Adapt the lesson based on personality

• and level of skill

Asses the level people should be in by a short interview

Seasonally 2001 – Current

Historic Homes Assistant Site Manager

• April 2007 – January 2008

Site management days the owner traveled

• Working with each contractor through development

• Clean up of each house not being worked on/in

Great Western Supply Delivery Driver

• August 2006 – April 2007

Load a truck according to the supply sheet

• Restock warehouse while not on a delivery

• Make sure customers are satisfied with what they received

Heritage Web Design Customer Service Representative

•

• May 2006 - August 2006

Address and resolve customer problems

• Relay to the customer where the developers are

• Relay to the developers what the customer wants

Education

Utah Valley University December 2009

Bachelor in Science Degree: Business Management

Orem, Utah

•

Skills Proficient at basic web development

• •

Experience with customer service My work history starts from returning from a

• service mission from 2004-2006 for The Church

Comfortable Teaching and Managing

• of Jesus Christ of Latter-day-saints

Creative and Analytical

• Eagle Scout

Personal

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