Daniel Qualkinbush
541-***-**** (H) *********@*****.***
*** ******* *** *, ***** Home, Oregon 97386
Objective: Seeking a position that involves providing support for and/or
administration of computer information systems.
Experience: Microsoft/Eide Bailly Fargo, North Dakota
2/2012 - 10/2014
Internal Infrastructure Support
. Building, maintaining and administration of multiple
layers of test environments utilized for validation and
testing of the software suite upon which Microsoft relies to
run its internal and external web portals, where Microsoft
conducts the vast majority of its business.
. Remote software build out, configuration and maintenance of
web, process and SQL Servers including SQL transaction,
integration, and report servers as well as configuration and
maintenance of SQL Server clusters.
. Deploying code for the current builds of the suite of
applications described above to the various servers in the
test and staging environments in use for the given release
cycle. This ranges from simple environments used to validate
build s through various layers of user test environments
up to pre-production, and occasionally assisting with
quarterly code deployments to production.
. SQL DBA - Ensuring that any changes to schema, stored
procedures or data are applied as required for each build
deployment, troubleshooting and resolving any SQL related
issues.
. Troubleshooting, determining root cause, and providing
corrective action to resolve all type of issues across
complex Windows based environments.
Microsoft/VMC Fargo, North Dakota 12/2007 - 8/2011
Support Engineer II
. Provided support for Microsoft Dynamics CRM to clients
ranging in size and expertise from large multinational
corporations to individual end users.
. Worked alone, in collaboration with members of the Microsoft
Dynamics CRM Support Team and/or members of other Microsoft
Support Teams, to troubleshoot and resolve complex issues
involving CRM and other Microsoft stack technologies such as
SQL Server, ASP.NET, IIS6/7, Exchange, and Active Directory.
. Implemented and maintained multiple Active Directory domains,
using both Windows 2003 Server and Windows 2008 Server, for
use as test environments.
Indiana University Indianapolis, Indiana
2/2005 - 3/2007
Software Engineer
. Worked with the IU Medical School's Institutional Animal Care
and Use Committee (IACUC) staff and other programmers to
develop an online system to replace the IACUC's previous
paper based application process for medical research study
protocols.
. Designed a matching ASP.NET and MS SQL Server web application
and database system.
. Provided system updates and enhancements on a part time basis
after project completion.
Institute for Forensic Imaging Indianapolis Indiana
6/2004 - 1/2005
Software Engineer
. Designed, developed, and implemented an electronic information
system for the Center of Hope at Wishard, Community and St Vincent
hospitals in Indianapolis, for use in the collection of patient
information in forensic examinations, using VB.Net and MS Access
database software.
. Interviewed end users and IT staff to compile system requirements.
. Researched and integrated accepted methods of image processing in
order to comply with SWGIT guidelines for the use of imaging
technologies in the Criminal Justice System.
. Provided customer support in the form of on site setup of hardware
and software.
. Instructed hospital staff in the use of the new software.
Education: Ivy Tech State College Indianapolis, Indiana
Associate of Applied Science in Computer Information Systems
Specialty: Programmer/Analyst
Dean's List, Phi Theta Kappa
Santa Rosa Junior College Santa Rosa, California
Skills: Windows Server 2003/2008/2012 Active Directory
DNS
Windows 3.1/95/98/NT/XP/Vista/7/8 Microsoft Access
ASP/ASP.NET
Microsoft Visual Studio Microsoft Office
C++
Microsoft IIS6/7/8 Javascript
Visual Basic
Microsoft FrontPage COBOL DOS
Microsoft SQL Server 2000 - 2014 AS400/ iSeries
HTML
Microsoft Internet Explorer UNIX/Linux
TCP/IP
Microsoft Dynamics CRM ` Dream weaver
Fireworks
VMWare Hyper-V
References: Available by Request