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Customer Service Project Manager

Location:
Rogers, AR, 72758
Posted:
August 27, 2010

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Resume:

Linda J. Brewer

**** *. *** **.

Rogers, AR *****

479-***-****

EMPLOYMENT HISTORY

*/**/** ** */2010

Benton County Public Defender

*** *. **** **.

Bentonville, Arkansas 72712

Position Held: Case Coordinator

Responsibilities: Case docketing and case tracking of Felony Court,

Division I and Juvenile Court, Division III. Prepare case files for court

and assist attorneys in court during arraignments. Prepare pleadings,

motions, orders, subpoenas and general correspondence. Maintain closed case

files for Circuit Court. Prepare Act 346 petitions and Orders as well as

Early Termination of Probation filings. Organized Capital Murder case

files for trial and prepared exhibits. Transcription of audio tapes.

Abstracting of Court transcripts for appeals.

1/1/00 to 3/15/00

Benton County Probate

102 N. E. "A" St.

Bentonville, AR 72712

Position Held: Deputy Probate Clerk

Duties: Opening new Probate, Guardianship and Adoption cases, docketing

and filing of pleadings and orders, corresponding with State Agencies to

obtain birth certificates.

4/1/98 to 12/31/98

Benton County Assessor

215 E. Central

Bentonville, AR 72712

Position Held: Executive Secretary

Responsibilities: Provide administrative and secretarial support to County

Assessor. Maintain confidential personal records including calculating and

processing bi-monthly payroll; research data on exemption requests and type

rulings on exemptions, purchasing of all office supplies; maintain

inventory for County property.

4/1/97 to 3/3/109

Robins & Morton Group

400 Shades Creek Parkway, Suite 200

Birmingham, AL 35209

Position Held: Jobsite Office Manager

Responsibilities: Maintained jobsite construction office including

Accounts Payable, Accounts Receivable, Payroll and Purchasing. Compiled

monthly Progress Report and Payment Application to owner. Maintained MSDS

records and safety data. Provided administrative and secretarial support

to the Superintendent and Project Manager

1/95 to 3/97

Schrantz & Boyer, P.A.

221 North Third St.

Rogers, AR 72756

Position Held: Legal Secretary

Responsibilities: Provided secretarial support for two attorneys, typed

pleading and correspondence, provided transcription, performed monthly

billing and accounts. Scheduled and assisted with quarterly foreclosure

sales. Specialization in family law, estates, probate and real estate.

9/94 - 1/95 Fulton Sanitation, Rogers, Arkansas

Position Held: Secretary/Receptionist

Responsibilities: Answered incoming phone lines, provided

customer service assistance to new accounts, handled

customer complaints, provided secretarial support for sales

and billing staff

9/91 to 11/93 - Prototype Tooling & Plastics, Elgin, Illinois

Position Held: Safety Director

Responsibilities: Researched and implemented OSHA approved

safety and hazard communication program, managed all

aspects of Accounts Payable and Accounts Receivable

including credit and collections, processed workmen's

compensation claims and group health insurance claims.

Provided secretarial support for the president. Managed a

96 rental townhouse units for President. Established

accounting system for rental business.

3/91 to 8/91 Lohbauer Electric, Inc., Elgin, Il

Position Held: Billing Specialist

Responsibilities: Compiled monthly billing statements,

typed invoices, prepared and transmitted requests for

pricing on bids, tabulated fixtures and other electrical

components from blueprints, priced and total final bid

documents

3/90 to 3/91 Carmon Products, Inc., Elgin, Illinois

Position Held: Traffic Manager

Responsibilities: Manual processing of incoming orders,

invoicing, coordinated all inbound common carrier

shipments, instituted and maintained discount structures

with carriers, resolved freight claims and shipment

problems.

3/82 to 10/89 Johnson Industries, Inc., Elgin, Illinois

Position Held: Customer Service Manager

Responsibilities: Designed and provided quotations for

custom manufactured conference tables, processed incoming

orders, expedited and traced outbound shipments, resolved

shipment errors, instituted and maintained photographic

library, trained incoming customer service representatives.

EDUCATION

Larkin High School

1475 Larkin Avenue

Elgin, Illinois 60123

Major: College Preparatory

Graduated: 1977

Education continued

Elgin Community College

2700 Spartan Drive

Elgin, Illinois 60123

Major: Pre-law

Northwest Arkansas Community College

Route 102

Rogers, AR 72756

Major: Associate of Arts

PROFESSIONAL QUALIFICATIONS

Typing: 85 wpm

10 key by touch

Wordperfect 6.0

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Quicken

REFERENCES

Judge John Scott, Benton County Courthouse, Bentonville, AR 479-***-****

Robert Scott Parks, Attorney at Law, 827 Callihan Loop, Springdale, AR 479-

644-4650

Brooke Lockhart, Springdale City Attorney, P O Box 282, Siloam Springs, AR

479-***-****



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