Customer Service Human Resources

Angela S. Powell

***** ***** ******* ** ****

Sahuarita, AZ 85629

520-***-**** Home or 801-***-**** Cell

******@*****.***

OBJECTIVE: Looking for opportunity as a Human Resources Specialist

EXPERIENCE:

JC Penney Corp September 2008 to August 2010 FMLA Leave Coordinator

. Assist associates with various leaves of absence questions and problem

resolution

. Prepare documentation for associate's leave of absence; forwarding of

information by mail, fax or email as requested

. Specialized in FMLA leave compliance and working knowledge of FMLA

regulations

. Activities Committee 2009 member-events for our 500 employees

. Experience with start to finish process of leaves; from notification to

the associate, proper documentation completion, and processing approval

or denial of leaves

. PeopleSoft, Remedy, Microsoft Office, Sharepoint utilized daily

Christus Health Utah September 2006 to August 2008

Human Resource Assistant II

. New Hire processing; conduct wage/benefit orientation

. Experience with Payroll for 360 associates, FMLA, Workers compensation,

Unemployment reporting; all aspects of

HR covered

. Project management for activities and events-Committee Chairperson

HR Logix, Meditech, MS Office proficient, type 55 wpm

. Investigations, tracking reports, Benefits Coordinator for location

Fed Ex Ground June 2003 to September 2005 Service Manager II

. Responsible for 2 shifts of dock associate supervision, coaching.

. Training of new associates; assured proper loading techniques

. Electronic entry of trailer information on hand held device

Carrier Industries August 2001 to August 2002 Dispatcher

. Assembled packets of bills for routes, Dispatch responsibility for over

90 drivers.

. Assured on time delivery to Old Navy stores and assisted with delivery

problems

Watkins Motor Lines December 1996 to June 2001 Operations

Supervisor

. Responsible for Outbound operations

. Finish afternoon dispatch of driver employees

. Customer service to internal and external customers

. Supervised dock operations and assured on-time completion of trailer

loading

. Billed all freight picked up each day, A/P and A/R processing

EDUCATION:

SUNY Oswego Oswego, NY

BS Business Administration

SUNY Cobleskill Cobleskill, NY

AAS Business Administration

University of Utah Murray, UT

Human Resources Management Certificate

References:

Roger Sebastian---Contact by email ******@*****.***

Barbara Patzig---Contact by email ******@*****.***

Maria Oliveira-Office# 801-***-****

Contact this candidate