Engineer Quality
Resume:
Mauricio Higgs
Boardman, OH 44512
*************@*****.***
professional summary
Highly motivated, organized, well-qualified results oriented self-starter
with a great knowledge of manufacturing, engineering and quality assurance;
offering extensive experience, possessing strong analytical skills in
problem solving that provide the ability to generate creative and workable
solutions for complex problem situations; capable of handling multiple
projects. Proficient in start up of new products and training team members
in processes and procedures, able to manage various projects, tasks and
priorities. Fluent in English and Spanish.
PROFESSIONAL EXPERIENCE
General Motors Manufacturing
July 2008 - Present
Quality Engineer Group Lead, Lordstown, Ohio
Lead and execute daily activities, assign quality engineers to work on
problems that impact production, root cause & implement permanent
corrective actions. Coordinate weekly activities for production trial runs
and validate changes. Monitor supplier performance and issue Problem
Reporting and Resolution reports when product doesn't meet quality
standards. Assign problems to Engineering trough Problem Resolution
Tracking System, once product has been confirmed not to meet building
requirements. Participate in weekly meetings with Engineering and other
Assembly Plants to share lessons learned to resolve quality issues. Attend
daily meetings to review quality metrics with plant staff and provide
updates on items being tracked with Statistical Process Control tools.
General Motors Manufacturing
September 2007 - June 2008
Sr. Manufacturing Engineer - Electrical Coordinator, Janesville, Wisconsin
Responsible for design, development, testing and control of major
engineering projects involving tools, equipment, plant and manufacturing
processes in a centralized manufacturing engineering activity where a
considerable amount of creativity and initiative is exercised as well as
high level of independent judgment. Supervise or exercise technical
direction over other engineers or engineering support personnel with
specific objectives.
General Motors Manufacturing
September 2006 - August 2007
Reliability Engineer, Arlington, Texas
Technical liaison between manufacturing, engineering and suppliers to
resolve quality issues, implement and monitor advanced planning and
technical support. Coordinate engineering changes, production trial runs &
solution to complex problems. Exchange information with other assembly
facilities to troubleshoot problems faster and efficient. Provide
management reports; establish necessary communication strategies for the
improvement and awareness of quality issues.
General Motors Manufacturing
January 2005 - August 2006
Quality Operations Supervisor, Arlington, Texas
Implemented Quality Verification Station procedures and strategies,
responsible for investigating quality data collected at the inspection
stations to minimize variation using statistical process control. Assure
quality data accessibility at all levels of the organization to continually
improve products and processes. Maintain open communication channels to
notify, alarm, contain and prevent reoccurrence of quality discrepancies.
Train and monitor quality verification team members to confirm build
quality based on standardized work. Manage daily activities for problem
solvers and quality inspectors at quality gates.
General Motors of Mexico
January 2004 - December 2004
Quality Launch Engineer, Ramos Arizpe, Coahuila
Coordinated activities during new vehicle launches, developed and
implemented standardized work for inspection stations. Prevent potential
failures before start of production by implementing Process Failure Mode
and Effect Analysis. Developed Process Control Plans and verified key
product characteristic torques during Pilot builds. Purchase new tools and
equipment, coordinate installation and validation of equipment.
General Motors of Mexico
October 2003 - December 2003
Quality Final Line Supervisor, Ramos Arizpe, Coahuila
Manage shipping line activities and assure best practices were followed,
Develop and implement standardized work, train verification station
operators. Maintain complete awareness of plant quality standards. Monitor
execution of control and reaction plans. Facilitate end of line meetings
and Report "First Time Quality" and "Problems per Hundred" indicators,
review Countermeasure cards and Problem Solving forms to evaluate and
validate problems.
General Motors of Mexico
June 2001 - September 2003
Electrical & Dynamic Vehicle Test Coordinator, Ramos Arizpe, Coahuila
Execute problem solving process and ensure that time and resources were
allocated to problem solving activities. Apply statistical tools to common
cause and special cause problems. Maintain plant updated with latest
version of schematic drawings, software for diagnostic tools & booth test
heads. Develop training plan for repair area personal for model year
changes. Facilitate daily verification stations meetings and work with
production, manufacturing and quality departments to reduce variation in
process.
General Motors of Mexico
January 2000 - May 2001
Manufacturing Engineer, Ramos Arizpe, Coahuila
Document production build issues, coordinate daily meetings to present new
issues and receive feedback status from owners, make daily graphs of open
and closed issues. Document engineering issues into Problem Resolution
Tracking System, track and validate permanent corrective actions.
EDUCATION
Master of Science in Manufacturing Operations, 2007
Kettering University, Flint, MI
Bachelor of Science in Industrial and Systems Engineering, 1999
Universidad Aut noma del Noreste, Saltillo, Coahuila; Mexico
CERTIFICATIONS
Statistical Engineering - Journeyman, 2009
General Motors Technical Problem Solving Program
Lean and Flexible Productions Systems, 2007
Kettering University
Quality Foundation Assessment Levels I & II, 2006
General Motors University
Statistical Engineering - Apprentice, 2002
General Motors Technical Problem Solving Program
Statistical Process Control, 2001
Quality System Consultants
TECHNICAL SKILLS
. MS Windows / Office
. APM, E2, GQTS (PRR), Lotus Notes, PRTS, SWAT, Teamcenter
. CQIS, DPS, FLEX, GEPCIS, GSIP,GMTKS, MGO, MPP, RPM
. SI Service Information
Contact this candidate