Customer Service Project

Summer Carter Phone: 615-***-****

**** ****** ***** ***: 615-***-****

Nashville, TN 37210 E- Mail: ***************@*******.***

OBJECTIVE

I'm seeking a challenging analyst position which effectively utilizes my expertise of sourcing strategies. This

role is responsible for developing, supporting and reporting project performance indicators, supporting the

development and execution of contracts, projects and initiatives, manufacturing feasibility studies and other

requests requiring deep analytics.

SUMMARY OF QUALIFICATIONS

• Five years work experience in procurement, contract and administrative services

• Detailed spend analysis by: vendor, category, material, assortment, complexity and pricing

• RFI, RFQ, RFP submittal, evaluation and award

• Knowledge of contract law and contract language

• Strategic negotiation of master contracts and stand alone agreements

• Maintain and update performance evaluations, period of performances, insurance and pricing

structure of contracts

• Document Management of all relevant information tied to a contract

• Compilation analysis and presentation of pricing results and scenario analysis

• Develop and effectively communicate responses by clearly defining customer needs, identifying

data requirements, analyzing logistics related cost/factors and organizing findings in a meaningful

format

• Identify/recommend/execute projects, which reduces inefficiencies, lower costs and improve

customer service levels

• Provide project management support for on-going and potential projects

• Assists with opportunity assessment of major categories and cost of ownership opportunities;

analyzes trends in global market and industry analysis

• Build and maintain cooperative working relationships with other functional groups to facilitate

knowledge transfer and the execution of sourcing projects

• Prepares ad hoc reporting and real-time generation of standard and customized reports

• Demonstrate analytical and problem-solving skills

• Strong computer skills in Excel, Passport, PeopleSoft, PowerPoint, Outlook, Access, WordPerfect,

Docusign, and RIMS

• Ability to work independently, creatively and efficiently with minimal direction in an unstructured

environment

• Planning and organization skills: ability to establish work plans, multi-task and prioritize

simultaneous projects

• Team player with initiative and strong listening, verbal and written communicating skills

EXPERIENCE

4/2007 – 4/2009 PNM Resources Waterflow, New Mexico

Sourcing Analyst I

Provide sourcing expertise within construction service agreements. Research, bidding processes, award

notifications, contract negotiations, execution of contracts and the maintenance of agreements

10/2006 – 4/2007 Comforce (agent of PNM Resources) Waterflow, New Mexico

Sr. Inventory Tech.

Provide support for the analysis of present and on-going agreements. Compile financial reports to the

environmental upgrade project. Responsible for document management.

10/2003 - 12/2005 James Weinberg Esq., P.A. Springfield, New Jersey

Contract Administrator

Schedule appointments, assessment of invoices and payments Research law precedence for on-going cases.

Interaction with municipalities. Filing and organization of court documents.

EDUCATION

1999 College of Charleston Charleston, South Carolina

Bachelor of Science, Anthropology

1997 University of Guam Mangalio, Guam

National Student Exchange Program

2008, Chicago, Illinois 2009, Las Vegas, Nevada

ISM Contract Law Seminars

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