Manager Sales

JOHN DARNELL

**** **** ****** ****, *** ****

Austin, Texas 78717

Phone: 512-***-****

E-mail: ********@*******.***

MAINTENANCE MANAGER / HEAVY EQUIPMENT

Leader - Organizer - Team Builder - Communicator

20-year track record of successful contributions and achievements in

the fast paced, highly demanding field of fleet maintenance management.

Talent for generating new and profitable revenue opportunities by

decreasing equipment downtime and extending equipment life.

SELECT ACCOMPLISHMENTS

( Attained a 10% increase in parts sales and doubled maintenance

revenues within six months as Branch Manager at Conley Lott Nichols.

( Increased daily jobsite revenues by $10,000 for JC Evans Construction

by effectively directing the maintenance department to decrease

equipment downtime.

( Saved $100,000 annually at Heyl Construction by implementing a cost

effective preventive maintenance program. Reduced small tool losses by

$25,000 per year.

( Improved maintenance revenues by 30% as Service Manager with Romco

Equipment through improved customer relations and follow up.

( Produced a $400,000 annual savings as Fleet Maintenance Manager at

Austin Industries by doubling shop production and decreasing equipment

downtime.

PROFESSIONAL EXPERIENCE

Lake Travis Independent School District - Austin, Texas, 2009 - 2010

Substitute Teacher - Grades K - 12

Conley Lott Nichols of Texas - San Antonio, Texas, 2007 - 2008

Branch Manager / Service Manager

Directed branch operations for a construction equipment dealership,

including equipment maintenance, facilities & grounds maintenance,

replacement parts sales, and machine sales.

( Attained a 10% increase in parts sales by directing parts personnel

to contact customers proactively when counter business slowed down.

( Increased monthly maintenance department billings from $25,000 to

$50,000 within six months by focusing on customer satisfaction and

follow up.

J.C. Evans Construction - Leander, Texas, 2005 - 2007

Shop Service Manager

Managed a staff of 20 people that were involved in the repair and

maintenance of a large fleet (400+) of heavy construction equipment and

related trucks.

( Increased jobsite revenues by an average of $10,000 / day through

improved daily planning.

( Improved parts availability through team building efforts, enhanced

communication.

Romco Equipment - Round Rock, Texas, 2004 - 2005

Customer Service Manager

Managed the service department for a construction equipment dealership.

( Established customer loyalty & increased maintenance business by 30%.

( Reduced unresolved customer billings from 10 percent to one percent.

Heyl Construction - Leander, Texas, 2002 - 2004

Fleet Maintenance Manager

Directed a staff of mechanics, lube techs, and D.O.T. truck drivers.

Scheduled maintenance, shop/field repairs, and daily trucking needs.

( Saved $100,000 annually by implementing a cost effective preventive

maintenance program.

( Reduced small tool losses by 25% annually through improved inventory

control.

RDO Equipment - Manor, Texas, 1999 - 2002

Heavy Equipment Sales / Territory Manager

Sold, rented, and leased John Deere heavy construction equipment.

( Converted significant number of preferred Caterpillar users to first

time John Deere users.

( Developed competitive specifications, improved knowledge of heavy

machinery.

OTHER PROFESSIONAL EXPERIENCE

Austin Industries - Dallas & Austin, Texas

Fleet Maintenance Manager / Heavy Equipment Purchasing Manager

Administered all duties associated with managing a $20 million fleet of

heavy equipment, including directing staff of 15, acquisitions, sales,

fleet / facilities maintenance, financial reports.

( Produced a $400,000 annual savings through a complete turnaround of

the maintenance operations by doubling shop production and decreasing

equipment downtime.

Caterpillar - Mentor, Ohio

Manufacturing Plant Trainee / Inventory Analyst

Graduated from a one year manufacturing training program, then gained

valuable experience in Inventory Control by maintaining proper stock

levels for production and parts sales.

( Improved stock level efficiencies, reduced surpluses by $40,000

annually.

( Created new business by conducting plant tours for potential

customers.

EDUCATION AND TRAINING

( Ohio Northern University: Bachelors Degree in Business

Administration.

( Caterpillar: Completed a 1 year manufacturing training program at

the world's largest forklift plant. 60% machine shop, 20% assembly

line, and 20% classroom instruction.

( Computer Skills: Proficient user of MS Office & Windows software.

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