Professional Experience
AKM Consulting, Sacramento, CA January 2010 - Present
Project Manager (Consultant - Month to Month)
. Responsible for PMO support and managing tech services and cost
avoidance projects for state Medicaid agency
. Manage project scope, schedule, and appropriate resource allocation
throughout project lifecycle - adapting to any changes that occur
during the project and ensuring project team assigned to the project is
focused and committed
. Generate and maintain project documentation including project plans,
status reports, work breakdown structure's, budgets, staffing profiles,
risk and issue logs and meeting minutes using Microsoft Office suite
and Microsoft Project
. Monitor and control risks and issues throughout project lifecycle to
mitigate risks and ensure issues are escalated and addressed promptly
for resolution
. Create communication plans to enhance effective relationships with
project team and stakeholders and manage appropriate storage and
distribution of project information
. Establish and maintain regular meetings with project team and
stakeholders to provide status updates, translate project requirements,
address issues and ensure project deliverables are met
. Collaborate with PMO to ensure all projects are delivered in compliance
with best practices, participate in training sessions, and maintain
awareness of client, regulatory and business climate that may affect
PMO responsibilities within the organization
AXA Equitable, New York, NY August 2007 - November 2009
Project Manager (Consultant)
. Managed a portfolio of Software Development projects for the IT Life
Product and Marketing group throughout full SDLC Lifecycle from
initiation to deployment and close out
. Communicated project requirements between project sponsors,
stakeholders and project team to develop and manage project plans and
budgets in preparation for the governance approval process and
throughout project lifecycle
. Created documentation for all project metrics and related SDLC/CMMI
artifacts including all project, configuration management and WBS/work
plans, as well as issue and risk logs, scope change requests, staffing
profiles and project status updates using Microsoft Project, Excel, HP
PPM and AXA proprietary database tools
. Responsible for project teams of up to 30 on and off-shore resources
while implementing proper resource capacity planning and resource
allocation for each project
. Organized and lead project team and stakeholder meetings to review
project status and milestones, track deliverables, address issues, and
mitigate project scope creep
. Developed communication plans to establish escalation points, timely
reporting and meeting schedules and maintenance of repository for
project information
. Performed risk analysis and created risk management plans for each
project to provide accurate updates to stakeholders, mitigate issues
and ensure successful project delivery
Illinois Jacquet Foundation - Georgeson, New York, NY September 2006 -
August 2007
Project Manager (Consultant)
. Managed numerous IT and business/marketing projects including small
scale COTS implementations for the board of directors of the Illinois
Jacquet Foundation and Georgeson Shareholder Client Services proxy call
center
. Interfaced with senior management, project sponsors and project team to
gather and communicate technical and business requirements throughout
project lifecycle
. Developed work breakdown structure, budgets and project schedules to
track and manage resource allocation, project feasibility and major
milestones
. Lead meetings with senior management, client services staff, clients
and internal groups to escalate issues, monitor quality control and
timeliness of deliverables and manage scope creep
. Revised process documents to identify efficiencies and train client
services staff to implement new procedures
. Generated status reports to measure progress and ensure project
schedules are maintained
Met Life, New York, NY August 2005 - August 2006
Project/Program Manager (Consultant)
. Managed the Desktop Lifecycle Management (DLM) group's firm-wide
Redeployment program and related projects to oversee the recovery,
storage and redeployment of desktop hardware and software
. Responsible for managing each project through full lifecycle and
completing projects on time and within budgets
. Created project plans, budgets and associated documents to coincide
with business requirements
. Interfaced and coordinated meetings with PMO, senior management,
internal groups and vendors to gather business and technical
requirements, assign resources to tasks, present project analysis,
escalate and resolve issues and maintain project scope
. Analyzed existing process' to identify inefficiencies and create new
process documentation
Goldman Sachs - Morgan Stanley, New York, NY November 2004 - June 2005
Project Manager (Consultant)
. Provided project support for PMO in Investment Banking Division and
Human Capital Management group to effectively administer the Managing
Director selection process and related projects
. Liaised between project managers, support staff, internal groups, and
clients to coordinate meetings, and ensure deliverables were met
. Created, analyzed and edited process documents, PowerPoint
presentations and status reports to present analysis and ensure quality
control
. Responsible for drafting and editing proprietary communications for web
and firm-wide email distribution
Thomson Financial, New York, NY July 1999 - June 2004
Project Manager
. Managed an array of software and hardware implementation projects for
the IT Client Services group including: Software upgrades and
migrations, training sessions, installations and relocations of
workstations, servers routers and data feed circuits
. Interfaced with clients, outside vendors, network engineering, sales
and other internal groups to communicate technical and business
requirements, coordinate meetings, resolve issues, maintain project
scope, and ensure market data solutions met all client specifications
. Served as primary contact for client services support throughout full
project lifecycle to manage the customer relationship from the time the
sales team closed a sale until the implementation was complete,
products were successfully tested and client was fully in production
. Lead daily staff white-board meetings to review project status updates,
monitor progress and address open issues
. Developed lessons learned from client feedback and project analysis to
enhance process documents and provide suggestions for database and
product improvements to MIS and sales teams
. Tracked project budgets, daily activity and maintained customer
information using client services database and ad hoc reports
Pseudo Programs, Pseudo.com, New York, NY December 1998 - June 2000
Project Coordinator, Web Producer (Consultant)
. Responsible for managing manifold web and video production projects for
online multi-channel video programming network
. Oversaw taping and online broadcast of entertainment news television
shows from start to finish, supervising (8) member production staff to
ensure each show had a unique market appeal and satisfied all project
sponsor and network requirements
. Redefined production procedures to incorporate growing customer demands
and production requirements
. Worked collaboratively with executive producers, marketing team,
programmers, and production staff to design and implement new ideas for
web content including live chat sessions, online surveys, contests,
offsite location shoots, awards shows and ad campaigns
. Established effective relationships and communications systems with
stakeholders to coordinate weekly and ad hoc meetings, evaluate
production project plans, ensure project deliverables were met on time,
escalate and resolve issues
Etec Systems, Genentech, San Francisco, Hayward, CA October 1996 -
October 1998
Project Support Specialist (Consultant)
. Provided project and administrative support for senior VP of the
Technology Development group and Litigation Resource Center
. Coordinated and attended recurring executive board and engineering
staff meetings to assist with presentations and record meeting minutes
. Maintained filing systems and inspected documents for quality control
in litigation resource center
Education and Training
B.A. Fordham University, Bronx N.Y. Major: Communications
HP PPM for Project Managers, Project Management for
Professionals,
Project Management Fundamentals, MS Project 2003
Core Competencies
Project/Program Management, Leadership and Team Building,
Organizational Change
Quality Assurance and Control, Systems Development Lifecycle, FTE
Resource Management
Technical Skills
HP PPM, MS Office Suite, MS Outlook, Lotus Notes, MS Visio