Ryan Brock
San Francisco, CA *****
********@*****.***
Overview of Skills
• Business management and staff supervisor of up to 40 employees.
• Professional and calm demeanor with strong organizational, problem solving, and logic skills.
• Interpersonal communication expertise including conflict resolution.
• Stress management and ability to thrive in highly pressured environments.
• Maintain and increase sales and marketing projections.
• Visual and sensitive to body language.
Education
Rhode Island College 2006-2009
Bachelor of Arts, Communication Major, History Minor
Dean’s List
Employment
Pier Cleaners July 2008 - Dec. 2009
Process Manager, Wakefield, Rhode Island
- Supervised staff of 10, developed effective conflict resolution skills.
- Responsible for managing 40 high volume corporate accounts.
- Confirmed scheduled services were completed on time and without errors.
Tracey Napolitano Law Offices June 2007 - Dec. 2009
Legal Assistant, Newport, Rhode Island
- Assisted with Financial and Estate Planning legal documents.
- Responsible for comprehensive billing reviews and legal documentation.
- Provided legal research assistance and prepared, drafted and organized legal documents.
Brock’s Furniture Restoration June 2005 - Dec. 2009
Managing Partner, Narragansett, Rhode Island
- Managed small business portfolio, research development and staff support.
- Created weekly cost benefit analysis of market valued furniture.
- Traveled to area furniture markets, assessed items for quality purchases.
Rhode Island Dept. of Transportation May, 2002 - May 2006
Manager, Providence, Rhode Island
- State Inspector for Rhode Island Department of Transportation.
- Oversaw construction of relocated Route 403, two bridges and large blasting area.
- Supervised crew of ten to twenty on a daily basis.
- Responsible for interpreting plans, verifying specifications, and disbursements of compensations.
Skills and Hobbies
- Proficient in Microsoft Word, Excel, Access and Power Point.
- Volunteer regularly.
- Regular exercise for mind and body allows me to stay sharp.