Resume
Dennis M. Schmidt
Charlotte, NC 28277
Objective
Secure a position as a Information Technology Specialist with a company
that will provide opportunity for vocational growth and advancement.
Professional Experience
2004 to 2008 Software Application Specialist
Kennedy Covington Lobdel Hickman Attorneys LLC
Charlotte, NC
. Provide second tier escalation support for Help Desk of
500 employee law firm
. Database Administrator/Design for multiple client/server
databases
. Design Help Desk client/server application with
extensive VBA code design
. Evaluate software applications for purchase and
distribution
. Build and maintain disk images for desktop computers
. Install and maintain software applications on 500
desktop units
2001 to 2004 Support Engineer - Microsoft Windows Installer Technology
Microsoft Corporation
Charlotte, NC
Scope of work included:
. Windows Installer Package creation using Install Shield,
Wise for Window Installer, Visual Studio .NET, Microsoft
Orca
. Resolution of failed installation packages
. Distribution of installation packages via Active
Directory
. Delivery of Windows Installer Technology workshops to
Microsoft Premier customers
. Technical Writer lead for Installer technology
1992 to 2001 Support Engineer - Microsoft Access
Microsoft Corporation
Charlotte, NC
Scope of work included:
. Access programming (VBA - Visual Basic for Applications,
DAO/ADO - dataset manipulation)
. Database design
. End-to-end Access database projects (define, design,
program, implement)
. MS Word automation projects - MS Access data sent to
Word (mail merge, form letters)
. Programming for fixes/modifications of existing Access
applications
. Data conversion, manipulation and importing into Access
MDB
. Sql Server database design and implementation
. Upsizing of Access data to Sql Server
. Development of MS Access runtime packages
. Content development lead for Microsoft Knowledge Base
articles
1990 to 1992 Computer Operator/Microform Production
Bicom, Inc., Charlotte, NC
Scope of work included:
Operation of computer system to retrieve data from mainframe system tapes
and cartridges
setup of software programs for conversion of COM data to microfiche
Production of microfiche and microfilm using Datagraphic Autocom driven by
DOS based computers
Software
Microsoft Access
Microsoft Word
Microsoft Sql Server
Microsoft Excel
Microsoft PowerPoint
Microsoft Active Directory
Microsoft Studio Installer
Microsoft Visual Studio .NET
SysInternal Filemon
SysInternal Regmon
Install Shield
Wise for Windows Installer
PageMaker
Corel Draw
Lotus 1-2-3
Operating Systems
Windows 95
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Server Editions
Microsoft Certified Professional - Microsoft Access
Completed classes in:
Train The Trainer
Leadership Development
Education
Bachelor of Arts, Open Bible College, Des Moines, IA
Master of Arts, Aquinas Institute, Dubuque, IA