Manager Management

KAREN E. SMITHERS

** ****** ****** . ****, ** ***04 . 781-***-****

*********@*****.***

PRODUCTION MANAGEMENT ~ ACCOUNT MANAGEMENT

Strategic Planning . Resource Allocation and Optimization . Process

Development and Improvement

Results producing management professional seasoned with 29 years experience

in the commercial printing industry. Directing all aspects of print

operations, budgeting and administration in collaboration with senior

management from multiple departments. Demonstrating success managing

multiple projects with competing priorities involving program development,

organization and quality control. Intuitive leader motivating staff and

inspiring high productivity levels. Proactively conveying operational needs

to executive-level management. Proficiently delivering comprehensive

analysis and consultation to facilitate improvements and continuity.

Effectively collaborating with internal and external groups to achieve

organizational objectives.

OPERATIONS AND MANAGEMENT STRENGTHS

< Production Management

< Senior Account Management

< Scheduling / Program Development

< Policy / Procedure Development

< Team Building / Retention

< Risk Management / Quality Control

< Purchasing / Vendor Relations

< Sheet-fed Offset Press Operation/Training

< Press Checks / Approvals

< Planning / Estimating/ Finishing

PROFESSIONAL EXPERIENCE

Print Specialist, September 2007 - November 2009

Impress Printing and Copies, Pittsfield, MA

Production Manager, March 2007 - September 2007

Bailey Print Management, Framingham, MA

Production Manager, June 2005 - March 2007

Quinn Printing Company, Newton, MA

Senior Account Manager, March 2002 - June 2005

Quinn Printing Company, Newton, MA

Production Manager, August 2001- March 2002

Baystate Press, Framingham, MA

Division Manager, February 2001 - August 2001

Baystate XPress - Division of Baystate Press

Senior Account Manager, May 2000 - February 2001

Baystate Press, Framingham, MA

...continued

KAREN E. SMITHERS

PAGE 2

PROFESSIONAL EXPERIENCE ...continued

Lead Press Operator, 1996-2000

Lanier Professional Services, Inc., Canton, MA (Originally

Copytech, Inc.)

Lead Press Operator, 1994-1996

Waltham Printing Services, Waltham, MA

General Manager, 1988-1994

Avanti Graphics, Framingham, MA (Originally Budget Print)

Leader Press Operator/Production Manager, 1985-1988

Allegra Print & Imaging, Framingham, MA (Originally Zip Copy)

Press Operator, 1981-1985

Page & Goodwin, Peabody, MA

KEY ACHIEVEMENTS

2004 - Program Development/ Implementation

Designed and implemented a print scheduling program, using a database

application that reflects job-flow in real-time and carries critical

information on-the-fly to each department. This system calculates estimated

production time and tracks on-time performance at every stage. It generates

administrative, sales and production history reports. It was so well

received that it earned my promotion to Production Manager and I was

enlisted to install and implement it for a sister company.

1998 - Strathmore Graphics Gallery

Certificate of Merit for quality of design and production.

1992 - Master Printers of America

Certificate of Appreciation for quality of outstanding leadership.

1982 - Printer of the Year

Graphic Arts program at Lynn Vocational and Technical Institute -

Lynn, MA

EDUCATION AND PROFESSIONAL DEVELOPMENT

Fred Pryor Seminar

"How to Supervise People" 1991

Printing Industries of New England

"Managing and Supervising Conference" 1989

Lynn Vocational and Technical Institute

Majoring in Graphic Arts, Graduating Salutatorian 1982

References available upon request.

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