SUMMARY OF QUALIFICATIONS
. Over ** years of IT experience as Business Systems Analyst/Data
Analyst including project planning and management, software
analysis and design.
. Understands appropriate IT controls required for Sarbanes-Oxley (SOX)
compliance.
. Extensive experience with object oriented analysis and design and
developing use-case models.
. Ability to meet deadlines and handle pressure coordinating multiple
tasks.
. Demonstrated strong interpersonal skills with the ability to work
effectively with upper management and excellent leadership skills in
motivating others.
. Microsoft Certified Professional
Work Experience
Daymar College, Owensboro, KY 2009 -
present
Adjutant Instructor
Responsible for student Microsoft pre-certification training IAW with
established school curriculum. Facilitator for student certification
preparation using Microsoft, developed user manuals.
ITT (Government Contractor) - SAE, Kuwait 2008
-2009
Technical Systems Analyst
Analyzed core applications related to operational processes.
Created use case diagrams to explain the flow of events and how different
software systems interact with each other. Conducted workflow, process
diagram and gap analysis to derive requirements for existing systems
enhancements. Interacted with stakeholders to understand client business
processes. Designed system controls to ensure Sarbanes-Oxley compliance.
Evaluated proposed, changes and, enhancements to ensure they were matched
to business need as the solution driver.
State of Indiana, Indianapolis, IN
2000 - 2008
Business Analyst/Data Analyst, Department of Transportation (2007-2008)
Family Social Service Administration (2000-2007)
Served as liaison between IT and Operations staff providing technical
support to various internal agencies, and external agencies, across
multiple ERP systems. Analyzed, new and existing core applications as they
related to operational processes and contract compliance. Principle
trainer for the Site Manager project management software for internal
INDOT Project Supervisors and external contractors.
Healthcare Management Solutions, Indianapolis, IN
1998-2000
Systems Analyst
Developed and implemented help desk support structure for enterprise
network. Created and developed user and/or Standard of Work Manuals for end-
users and trained technical systems for internal customers as required.
Implemented employee in-service training covering Windows NT, 2000, and
Microsoft Office suite.
TECHNICAL SKILLS
. Tools: Doors, Rational Clear Case/Clear Quest/Rose/RequisitePro,
MS Visio, MS Excel, MS Power Point, MS Project.
. Databases: MS Access, Oracle 8i, SQL Server 2000, DB2, Teradata.
. Operating Systems: Windows 98/2000/ME/NT/XP/7, Mac OS, LINUX.
. Methodologies: RUP (Rational Unified Process), RAD (Rapid application
development), Agile, Business and Data Modeling, Lean Technologies.
. Languages: SQL, Java, HTML, VB Script,
. Reporting tools: Micro strategy, Cognos, Business Objects, Crystal
Reports
EDUCATION
B.S., Philosophy, University of California-Berkeley