Administrative Assistant Customer Service

Juanita Washington

**** ***** **** ******

Milwaukee, Wisconsin 53218

414-***-**** Cell

Email ***********@*****.***

OBJECTIVE: To acquire a position in Accounting or Administration, which

will allow me to exploit my accounting and administrative

skills, broaden my finance knowledge, and challenge me with new

and exciting responsibilities.

EDUCATION: Certificate Degree In Administrative Assistance

Graduated 1996

Milwaukee Business Training Institute - Milwaukee, Wisconsin

COURSES: Business Writing

Computerized & Payroll Accounting

Document Control (Record Keeping, File Management)

Microsoft Office (Word, Excel, Powerpoint)

Administrative Equipment (Computer, Stenoscript, 10-Key

Calculator)

EXPERIENCE:

Accounts Receivable of Finance

Capital Returns - Milwaukee, WI 2002

to 2006

Manage Billing of All Pharmaceutical Accounts

Assist Accounts Payable Department

Assist Customers by Phone with Billing Information

Distribute Compliance Portfolio to Pharmacies

Maintain Cash Deposits

Manage Vendor Distribution

Administrative Assistant of Finance

HCH Miller Park Joint Venture - Milwaukee, WI

1998 to 10/2001

Managed and distributed payroll for self perform and office

personnel - AS400 Format

Assisted Accountant in budget forecasting

Managed accounts payable

Managed and distributed purchase orders

Managed vendor accounts

Maintained files for on-site superintendent and general foreman

Assisted Project Engineers and Project Managers in day to day

construction duties

Administrative Assistant

Goodrich Elementary School - Milwaukee, WI

1996 to 1998

General office administration - typing, answering phones, record

keeping, interoffice mail

Math tutor for disadvantaged students

Responsible for maintaining emergency contacts

Customer Service Representative

Time Warner Cable - Milwaukee, WI 1994

to 1996

Data processing for new customer accounts

Direct customer phone calls for all departments

Interpolating underground cabling maps

SKILLS: Highly computer literate

Ability to communicate well with others

Self Starter

Team Player

REFERENCES: Personal and professional references available on request

Contact this candidate