Management Sales

William Arthur Wyatt

Mobil: 630-***-**** Aurora, Illinois *************@*****.***

www.linkedin.com/in/wyattbill

Summary

Multi-faceted communications professional with experience in both internal and external

communications in public and private business sectors. Experience writing, editing and evaluating a

variety of communications to showcase corporate capabilities and maximize business opportunities.

Adept at prompt execution of complex communication messages over various platforms including

print, video and social media. Capable research analyst able to provide fresh ideas and concepts in

support of departmental strategies and objectives. Adept at high profile client management and crisis

communications.

Strong verbal skills; confident and persuasive public speaker.

Bi-Lingual (Spanish)

Successful negotiator and collaborator

Managed budgets up to $150 million annually.

Managed departments of over 100 employees.

Creative communicator.

Proven interpersonal and group communication skills.

Customer/Constituent service oriented.

Excellent researcher, interviewer, and reporter.

Experience managing direct and indirect reports in union / non-union environments.

Press Releases including crisis communications and damage control.

Professional Experience

Superior Beverage Company (2010-present)

Internal Operations Manager

Anheuser-Busch wholesaler with sales of over 3 million cases annually. Originally hired as

management liaison to build trust, resolve conflicts and renew positive lines of communication

between management and union employees after contentious contract negotiations. Currently

designated as Internal Operations Manager with direct oversight of beer and N/A product delivery

process including coordination and assignment of available transit assets on a daily and weekly basis.

Responsible for coordination and oversight of brewery delivery of bulk product to facility and

associated paperwork. Responsible for direct oversight and management of forty union

driver/salesman including hiring, scheduling and discipline. Familiar with Anheuser-Busch Damaged

Product Claims Procedures. Responsible for daily inventory check of all outbound orders and nightly

reconciliation of truck inventories to determine sales. Also responsible for fleet maintenance including

scheduling of preventative maintenance and prompt service of roadside breakdowns. Manage

grievance process including official documentation for final review. Lead projects as directed b y upper

management and partner with all levels of organization to implement necessary changes. Interface

with all levels of staff and management to assure operational efficiencies. Developed creative

strategies to build trust and improve overall work environment. Report directly to President.

WILLIAM WYATT Page 2

Communications Consultant, Progressive Energy Group (2007-present)

Consulted with managing partners on all communications for start-up Energy Company including

introductory marketing materials, website development, warranty division marketing materials, logo

design and professional association memberships. Coordinate and facilitate client meetings to discuss

associated components of strategic planning process.

Market segmentation analysis and data collection for sales staff and direct marketing. Maintain and

document analysis of competitors pricing, marketing and sales execution techniques. Lobbied and

monitored state government to achieve legislation favorable to company’s stated goals and business

plan.

Senior Marketing Representative, Patrick Engineering Inc. (2005-2007)

Responsible for internal and external communications including newsletters, press releases, award

submittals, RFP’s and S.O.Q.’s. Individually responsible for extensive consultation and research

leading to the development and implementation of sister companies marketing efforts in the areas of

concrete construction and excavation.

Responsible for marketing efforts to generate new business of multi-discipline engineering company

with annual revenues of $200 million, including writing, editing, and layout for quarterly external

newsletter, department-wide internal communications and development of client/project fact sheets

including photography, research, writing and layout. Worked closely with print shop personnel to

proof-read and edit company newsletter. Also responsible for nation-wide distribution and upkeep of

client mailing list.

Elected Official, Kane County Board of Commissioners (1996-2010)

Founder and Chairman of Kane County Health Insurance Review Committee responsible for critical

analysis of Kane County health insurance plans including consultant/broker selection, negotiation of

annual premiums, consensus building, implementation of plan design changes and coordination of all

communication phases of open enrollment period to 1500 employees. Point of contact for all press

seeking official information on changes and overall cost of insurance plan. Fostered and maintained

favorable working relationships as liaison between elected officials, union heads and rank and file

employees throughout entire insurance review process. Ultimately responsible for comprehensive

public explanation of new insurance plan to full county board leading up to vote to officially proceed

with proposed changes. Achieved working consensus throughout entire organization to move forward.

Responsible for leading quarterly broker updates to discuss issues such as day to day administration of

claims, process improvements, complaint resolution and ongoing communication of overall benefit

program to employees. Liaison between Board Chairman, Department Heads and broker/consultant to

discuss high level issues and resolve process problems.

As chairman of the Health Insurance Review Committee, responsible for public and private

negotiation with several employee unions and non-union employees to determine monthly plan cost to

1500 employee member group. Also responsible for developing SOQ and RFP for insurance brokers,

critical analysis of both to determine shortlist of candidates. Team leader for interviewing and

ultimately choosing insurance broker to deliver and administer plan.

WILLIAM WYATT Page 3

Negotiation with brokers to determine annual premium cost, final plan design and administration cost.

Direct oversight of employee open enrollment plan and implementation, including daily service and

support of Human Resource Department throughout open enrollment period. Initiated higher monthly

cost-share culture with employees and unions through open and inclusive communications strategies

and motivational techniques.

Appointed Chairman of Transportation Committee by two different Kane County Board Chairs.

Responsible for direct oversight of annual transportation budget of over $150 million including state

and federal funding of local road projects. Responsible for management of 100+ employee workforce

including negotiation of union contracts. Worked closely with neighborhood groups of concerned

citizens to discuss local impacts of proposed road improvements. Originated monthly newsletter to

affected residents, businesses and school districts to communicate progress, mark important milestones

and warn of future construction related travel delays.

Managed client relationships of several engineering and construction firms seeking county contracts.

Responsible for holding monthly public meetings to discuss project management status of on-going

projects, future projects, selection of consultants, budget updates and public input. Testified before

several state and federal sub-committees to lobby for funding or in support of or opposition to pending

legislation. Worked closely with leaders at all levels of government (Federal, State, County,

Municipal) as well as union officials, business community and citizen groups to develop, prioritize and

initiate major, multi-million dollar road projects throughout county of over 450,000 residents.

Elected to represent over 20,000 citizens to Kane County Board. Liaison between citizens and county

government on issues including taxation, development, major road construction and land acquisition.

Education

Master of Arts - University of Wisconsin-Superior

B.A. Mass Communications - University of Wisconsin- Superior

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