mortgage lending and customer service.

Darrin L. McCoy

*** *. ****** ***. ********, FL *2750

PH # 517-***-****/ 407-***-****

Email ******.*****@*******.***

Skills Profile

• •

** ***** ** ********* ******* Capable of communicating well

experience. w ith others.

• •

20 years of customer service Firmly committed to improving

experience. company performance.

• Dependable, well organized

i ndividual.

Education and Training

• Albion Senior High School – Graduate - 1991.

• Kellogg Community college – Millwright Program.

• Dale Carnegie – Management Training.

• Evergreen Team Building.

• Windows, word, Excel, Outlook, Fax and Copier.

• Calyx, Lakewood, EDMS, Wynn CMSS.

Experience

Freedom mortgage (10/2012 - 12/2013)

Long Wood, FL - Loan Funder

• Responsible for final audit of loan documents.

• Clear all outstanding exceptions.

• Communicate with broker, and title company.

• Issue funding number for release of loan funds.

• Answer phones, emails and I M's in a timely manner.

Integrity Mortgage (02/2010 - 10/2012

Orlando, FL - Assistant loan processor

• Enter all new loan data into Calyx.

• Pull credit, run DU or LP.

• Complete fee work sheet.

• Pull tax history and survey.

• Pull HMDA information.

• Print loan package for borrowers to sign.

Colonial Bank/ BB&T (01/2008 – 01/2010)

Orlando, FL – Corporate Trust Specialist

• Responsible for final audit of loan documents.

• Verify signatures, notary, dates and r iders.

• Review mortgage, note and ti tle policy.

• Check all files to federal guidelines.

• Clear all outstanding exceptions.

• Run daily exception reports.

Country Wide Home Loans (08/2006 - 12/2007)

Lake Mary, FL - Loan setup and registration

• Verify all documents are present on incoming packages.

• Enter loan information into system.

• Mail disclosures to the borrower.

• Review TILS and GFE.

• Prepared loan documents for underwriting.

Premier Mortgage Capital (05/2005 - 07/2006)

Orlando, FL - Post Closer

• Responsible for final audit of loan documents.

• Verify signature, notary and dates on all completed packages.

• Ship collateral files to proper investor.

• Registering mortgage with MERS.

• Request missing documents from title companies.

Green Point Mortgage (03/2003 - 04/2005)

Orlando, FL - Post Closer

• Responsible for final audit of loan documents.

• Verify signature, notary and dates on all completed packages.

• Ship collateral files to storage vault.

• Stack file in proper order.

• Request missing documents from title companies.

Ocwen Federal Bank (01/2000 - 02/2003)

Orlando, FL - Research Specialist

• Mortgage call center.

• Manage research hot line in response to customer inquiries.

• Research and verify any concerns.

• Notate account of any action that was taken.

• Update online credit reporting.

Prior experience and references available upon request.

Contact this candidate