Customer Service Sales

Michael Rice

Greenridge, Johnswell rd., Kilkenny

085-***-****/ *************@*******.***

Availability: Immediate

PERSONAL PROFILE

. Extremely enthusiastic Commerce graduate, with a Maters in

Film and Television Studies, committed to pursuing a career

in Financial Services.

. All-rounder with a dedicated work ethic

. Strong interpersonal skills developed in through sales

executive experience

EDUCATION

2013-2014 Dublin City University

Masters in Film and television Studies

MA Received: 2.1

2009- 2013 University College Dublin

Bachelor of Commerce

First Year GPA: 3.2 (2.1)

Second Year GPA: 3.5 (2.1)

Third Year Semester 1 GPA: 3.52 (2.1)

Overall Degree: 2.1

Modules studied include; Financial Accounting, Corporate

Governance & Company Law, Taxation, Marketing, Managing

Employee Relations, Business Law, Macro and Micro Economics,

Service Management, Service Marketing.

2003- 2009 St. Kierans College

Leaving Certificate attained 470 points

WORK EXPERIENCE

December 14-Present REL Marketing

Sales Agent

. Providing excellent customer service to customers and also

received numerous positive comments and feedback regarding

my customer service skills

. Meeting and exceeding sales targets set up as both an

individual and a team

. Helping customers with any general queries that had in

relation to the products and also advising them on products

. Merchandising of the products on a daily/weekly basis to

entice customers into the store

. Keep the store tidy and to a high standard at all times to

promote our brand image

September 2012- September 2013 Transfer Global Payments

Sales Executive

. My role included transfer payments globally whilst adhering

and adopting national and international tax regulations and

standards

. Liaising with clients both individually and within a team

using our knowledge, skills, and experience to help make a

difference to our clients' business performance

. Adapting substantive procedures and effective risk assessment

to achieve objectives

. Provide support for any ad-hoc requests from colleagues

. Developed my knowledge of Office and Outlook.

June 2012 - August 2012 Yew Tree Promotions

Marketing operative

. This roles involved preparing weekly sales targets for the

team

. Evaluating team members performance and progressing their

sales career

. Build a rapport and good relations with customers

. Providing them when an excellent buddy service through

encouragement and motivating new members of the team.

. Engaging with customers, and closing sales.

Interests, Achievements and Qualifications

Languages

. Intermediate level French and Irish.

IT skills

. Intermediate proficiency using Databases, Microsoft Access,

Microsoft Power Point and Excel. Advanced proficiency using

Word Processing and Microsoft Word. Successfully completed

the European Computer Driving License.

Sport

. Enthusiastic Hurler and Soccer player with my local teams

O'loughlain Gaels and Evergreen fc.

Personal Skills

. Excellent communication skills; capability to work on my

own initiative as well as part of a team; ability to

prioritize tasks according to their urgency and importance;

good problem solving and analytical skills; capacity to

balance work and study; strong attention to detail and

accuracy.

Irish Defense Forces

. Volunteered for the RDF from 2008-2010; helped develop a

personal discipline, and respect for superiors.

REFERENCES AVAILABLE ON REQUEST

Contact this candidate