Customer Service Representative

**/**/****

Johnson and Armel Consulting

Wichita, Kansas

Dear Hiring Manager,

I am your happy-go-lucky individual your company is seeking for the Office

Assistant position. I'm also pursuing long term employment.

A review of my resume shows I have communication, and office skills that

were performed on previous jobs.

During the time I worked at the Wichita Workforce I was complimented on my

ability to understand and meet customer needs in the past, and I would like

to bring that energy and commitment to your company.

I am available for an interview at your convenience and would appreciate

the opportunity to further discuss this position with you.

Thank you for your time and consideration.

Sincerely,

Donna R. Carver

Donna R. Carver

2112 N. Kessler

Wichita, Kansas 67203

316-***-****

************@*******.***

Objective:

To secure an Office Assistant position at Johnson and Armel Consulting

utilizing current skills of interviewing, evaluating & communication while

continuing to develop self.

Experience:

Workforce Alliance of South Central Kansas Wichita, Kansas

Customer Service Representative 06/2008 to 01/2010

. Assessed clients to determine eligibility for services

. Interviewed job applicants in order to select people meeting

employer qualifications

. Reviewed job orders and matched applicants with job requirements

. Conducted and interpreted assessments including one on one

interview

. Prepared and maintained intake files concerning enrollment

. Presented or assisted with on/off site events and job fairs

. Reviewed resumes and applications and evaluated work history,

education, training, and job skills

. Evaluated personal and financial data obtained from applicant to

determine eligibility

. Identified for social services and made referrals to various

agencies

. Referred names from register to agency head and notified

eligible applicants of appointment

. Performed reception duties and answered questions regarding

services

Arbor Education and Training Wichita, Kansas

Customer Service Representative 01/2007 to 06/2008

. Achieved Award for attaining highest dislocated workers

enrollment while performing same duties as above

. Workforce Alliance of South Central Kansas took over the

Workforce Investment Act

Central Kansas Cooperative in Education Abilene, Kansas

Para Educator 01/2001 to 01/2007

. Assisted teacher with daily learning activities

. Motivated students with daily studies and tasks

. Supervised and Maintained classroom

Summary of Skills:

. Microsoft Office

. Excel 2007

. Power Point

. Proficient 10 Key

Education:

. Work Ready Certificate- Silver

. Certificate of Recognition, No Child Left Behind

. Cloud County Community College (2 yrs)

Contact this candidate