DAN MUELLER
** ******** **** ********, ** ***** (501)
***-**** *******.*@*********.***
EXPERIENCE STAFFMARK Little Rock, AR -
Director of PeopleSoft Applications
Jan 2008 to Present
Direct a team of Systems Administrators, DBA's, Developers, and Functional
Business Analysts in executing company-wide PeopleSoft ERP transactional
application system that includes payroll, time and labor, financials,
billing, AR, GL and reporting
Responsible for Entire PeopleSoft Transaction Processing System in support
of hundreds of branch locations throughout United States.
Oversees the entire PeopleSoft support team for 20K+ weekly pay
advices/checks and over $12M in weekly billing
Provide cross-functional vision and communication between all operational
units
Extensive knowledge of PeopleSoft modules: HR, Financials, and Staffing
Front Office
Manage all application development efforts for customizations and
enhancements
Responsible for setting policies and procedures that ensure effective
management and integration of internal and external systems
Recently led upgrade to PeopleSoft version 9.0 while effectively meeting
all budget and time deliverables
Successfully led corporate effort for Sarbanes Oxley compliance
History of evaluating, converting and integrating ERP technologies in a
growth environment
Experienced in directing technical staff in resolving internal and external
IT issues
Actively involved with Staffing Industry User Group (Oracle)
2008 Oracle OpenWorld worldwide users conference presenter
STAFFMARK/STEPHENS, INC. Little Rock, AR
Information Systems Manager 2005 to 2008
Chief IS decision-maker for $700M staffing company
Planned and budgeted all areas of IS (computing, networking,
telecommunications, and PeopleSoft development team)
Met regularly with CFO, COO & President to review strategies and implement
effective methods to enhance corporate business model
Developed and monitored yearly multi-million dollar budgets
Wrote, created, and maintained formal company-wide corporate IS policies
and procedures
Analyzed, reviewed, and negotiated all IS related contracts
Proven strategic cost and efficiency vision that improved the IS
department's budget and function
Created automated processes and interfaces to reduce data-entry into
PeopleSoft that resulted in the reduction of 4-8 hours per location per
week in uploading payroll data from time and attendance. This allowed
employees to focus more on sales and expanding business relationships
rather than data entry.
Initiated and implemented next-generation network connectivity to replace
frame-relay network with MPLS network which resulted in large scale cost
savings exceeding $1M annually
Replaced frame circuits at sites that could utilize DSL or cable
connections for a 50 - 90% telecommunications cost reduction
Executed multiple, company-wide, rollouts of thin-client solutions used in
the employee application process, employee-testing program, and in-house
training. These resulted in a reduction in cost for equipment and
maintenance while gaining end-user efficiencies.
Evaluated billing detail of other telecom services (dial-up/cell-phone
pooling/teleconferencing) and implemented changes that successfully reduced
costs collectively over $100K/year
Responsible for more than 250 national multi-state branches/on-site
locations with field users numbering over 1000
Managed an internal and remote support staff to develop and implement
dynamic IS solutions
Championed the time and attendance software upgrade that increased branch
productivity
Researched, implemented, and negotiated the corporate electronic recycling
process
Maintained and fostered master vendor relationships
Regularly visited branch sites and met with customers
PeopleSoft Management
Lead for all internal and external systems integration projects and all web-
development systems and strategies
Managed external PeopleSoft integrations involving XML outward-facing
messages and other collaboration tools for vendor and customer systems
Provided executive management role for PeopleSoft 9.0 upgrade while
continuing to assist with development/upgrade efforts
PeopleSoft-Staffing SIG board member - actively participated in industry
discussions and roundtable meetings with other Staffing IS leaders. Used
these forums to interface with the Oracle product manager to relay requests
for new functionality, key issue identifications, etc.
Presented at 2006 Oracle OpenWorld worldwide users conference
Additional
Active member of HIPAA risk analysis committee that addresses and creates
corporate policy and procedures
Member of Staffmark internal technology task force for reviewing
application of technology to fit our users/customer needs (quarterly IS
review to fit overall needs of the field users).
PeopleSoft Developer/Team Lead 2002 to
2005
Conversion Team Lead - migrated and consolidated legacy VMS system to
PeopleSoft modules Front Office/HRMS/Financials 8.3/8.4
Wrote custom programs (SQR/App Engine's) to convert from disparate legacy
system data and successfully enhanced the speed of conversion to a point
where it was feasible to complete on a weekend.
Interface Lead for projects including GXS/EDI/time and attendance (in-house
and client-used), import/export of time processing
Performance-tuned critical PS Financial Application Engine programs from
hours to minutes allowing less stress on transactional system and less
waiting for functional staff
Developed applications, customizations, and enhancements for PeopleSoft
modules: Front Office/Financials/HRMS
Instructed internal SQL class to BA's/new programmers that used SQL
STAFFMARK, LLC Fayetteville, AR
Senior Programmer/Project Manager - Information Systems 1999 to 2002
Project Leader on company-wide Cognos Data Warehouse (DW) initiative.
Project included the combining of multiple disparate systems into one DW.
Delivered multi-dimensional analysis, OLAP, and business intelligence (BI)
to end-users (management) for better decision support
Promoted from Senior Programmer to Project Leader in September 2001
Implemented ETL and end-user BI tools using client and web-based Cognos
tools
Built and maintained DW and data mart using Oracle 8i for storage and
repository
Technical Advisor to the Director of Applications and VP of IS for
strategic planning
Promoted from Programmer/Analyst to Senior Programmer/Analyst in May 2001
Mentored other programmer/analyst's within the department.
Technical team lead of SilverStream web applications
PeopleSoft HRMS System Deployment Team Member- SQR
maintenance/changes/updates
Managed the configuration of the Kronos time and attendance system project
from evaluation to implementation (integrated automated timekeeping to our
field locations)
Automated import and export processes involved with external timekeeping
systems to reduce manual entry of time and data entry
Implemented data-gathering techniques to incorporate company-wide reporting
standards
Automated several A/P processes that resulted in $100K+ savings per year
Coordinated and integrated multiple interface programs that needed to be
upgraded
Involved with all company data conversions
BLACKWOOD MARTIN/CJRW ADVERTISING Fayetteville, AR
I.S. Manager 1995 to 1999
Designed, integrated, administered Novell 4.11 network & email
Integrated Ethernet/fiber-optic LAN/WAN for agency
(hubs/switches/routers/bridges)
Extensive experience with PC and Mac OS/applications
Administered all internet connections (ISDN and T-1 connections)
Responsible for all development and upgrades of equipment and software
Accounting 1994 - 1995
Managed computerized accounting system - A/R, A/P, G/L
FRONTIER ADJUSTERS, INC. Waterville,
ME
Claims Assistant
1994
Responsible for integrating and training on new computerized claims
estimating software
EDUCATION UNIVERSITY OF ARKANSAS
Fayetteville, AR
Master of Information Systems August
1999
MISSOURI STATE UNIVERSITY Springfield, MO
Bachelor of Science, Finance December 1993
Internships:
Disney University Lake Buena Vista, FL
McDonnell Douglas
St. Louis, MO
TECHNICAL EXPERIENCE/SKILLS:
PeopleSoft/Oracle ERP Products: Staffing Front Office, Financials (Pay
Bill Management, Billing, Contracts, Projects, Receivables, GL), HRMS (Base
Benefits, Payroll for N.A., Time & Labor)
PeopleSoft Versions: 8.3/8.4/8.9/9.0
PeopleSoft Tools: Application Designer, PS Query, PeopleCode, SQR,
Application Engine, Integration Broker, Process Scheduler, Component
Interface, Application Messaging
Databases: Microsoft SQL Server 2000 and 2005, Oracle, Microsoft Access,
Sybase, RMS
Software: Microsoft Office Suite, Visio, Crystal Reports,
Languages: Transact-SQL, HTML, ASP, XML, Java, JavaScript, COBOL,
VisualBasic
Official Training Classes: PeopleTools 8.4 1 & 2 Accelerated, SQR 1 & 2
Accelerated, PeopleCode 8.4, Application Engine 8.4, Cognos - PowerPlay 6.6
Report Building, Cognos - PowerPlay 6.61 OLAP Modeling, Cognos -
DecisionStream 6.5, Cognos - Impromptu 6.0 Report Building, Cognos -
Impromptu 6.0 Advanced Reporting, Cognos - Impromptu 6.0 Administration,
Cognos Finance 5.1 - System Administration, Cognos Finance 5.1 - Input
Techniques, Cognos Finance 5.1 - Report Building, SilverStream Web
Application Server (Java/Web Concepts & Application Development), Kronos
(Basic Operation, System Administration, Value Added Modules)
Operating Systems: Windows XP, 2000, 2003, Unix, VMS, AS/400, Mac OS
Network Tools/Applications: Juniper SecureAccess SSLVPN, SCOM,
ActiveDirectory, LDAP
Certifications: Certified Cognos BI Author
Other tools: Cognos: DecisionStream (ETL), PowerPlay (OLAP), Impromptu,
Access Manager, Finance, SilverStream 2.5X, Brio, SQL+ (Oracle), Kronos -
TK/AS, jBuilder, RationalRose, JavaWebServer, IBM WebSphere, OOA/OOD (UML)