Heather Dobbins
**** ** ******** ******, ********, OR, 97214, 480-***-****,
*******.*******@*****.***
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Result-orientated and dedicated professional with demonstrated success in
administrative support. Adept at developing and maintaining administrative
processes that reduce redundancy, improve accuracy and efficiency, and
achieve organizational objectives. Competent in analyzing documents for
accuracy, record keeping, organizing and drafting correspondence.
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Experience:
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Village Voice Media Holdings, LLC March 2006-May
2010
Operations Administrator (February 2007 - May 2010)
Delivered comprehensive office and facilities support:
. Provided superior executive-level administrative support to Executive
Vice President, including correspondence, travel arrangements, legal
documents, financial management, events coordination, professional and
personal calendar, and problems resolution.
. Prepared Executive VP's written and electronic correspondence:
maintained phoned, correspondence, and shipping logs.
. Process monthly expense reports for office executives reflecting
supporting documents and budget code indexes.
. Liaison between impacted departments to ensure all impacted
departments to ensure proper communications and reporting practices.
. Purchased and maintained office furniture, equipment, and supplies.
. Facilitated document creation and management support to 100+
employees, specifically corporate presentations, financial
spreadsheets, press releases, and unique special projects.
. Maintained confidential records and files
. Scheduled and arranged meetings and conferences for Senior Management
including PowerPoint presentations, lunches, and all technical
requirements; as well as supplied detailed minutes post-meetings and
conferences.
. Set-up and maintained the schedule for four conference rooms;
facilitating over 300
meetings a year.
. Maintained and created a highly effective organizational filing
system, including a correlating Microsoft Access database resulting in
easy access to critical information
. Comprehensive legal research and due diligence.
. Played a significant role in the drafting, generation, and
proofreading of various contracts; including licensing agreements,
software development agreements, representation agreements,
syndication agreements, and leases.
. Coordinated 2006, 2007, 2008, and 2009 company participation in annual
trade convention.
Building Manager (February 2007-May 2010)
. Planned, organized, and supervised the daily operations of a 33,0000
sq. ft. historic building, including security alarm system,
electrical, fire alarm system, HVAC, plumbing, and roofing.
. Ensured compliance with Arizona State Code; specifically annual
testing of fire alarm system and sprinkler system, quarterly
maintenance and performance testing of elevator as it relates to State
Elevator Codes, and maintaining various areas of building to meet BOCA
codes.
. Created, maintained, and monitored yearly Operating Expenses budget.
. Directed and managed the operations of contracted security guards and
janitorial, as well as in-house landscaper and Security Manager.
. Reviewed and maintained vendor bids and contracts ensuring they were
competitive and served the needs of the employees and building;
established and upheld effective working relationship with vendors.
. Coordinated and organized Disaster Recovery Plan for company's other
sites in 17 different cities.
JP Morgan Chase (June 2003-December 2006)
Data Entry Operator
. Fast and accurate data entry skills; over 82 wpm with minimal errors.
. Entrusted with sensitive and confidential material, specifically
client account numbers, SS numbers, and other private personal
information.
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Education and Technical Skills:
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Bachelor of Arts (BA) in Political Science, 2010, Arizona State University,
Tempe, AZ
Technically proficient in MS Word, Excel, Access, Visio, Powerpoint, Adobe
Reader, Adobe Illustrator, both MS Windows and Mac OS, and office hardware
such as printers, copiers, scanners, faxes, and extensive internet
research.
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References:
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Scott Spear
Executive Vice Presiddent, Village Voice Media Holdings, LLC
602-***-****, *****.*****@*****************.***
Diana Fraser
Vice President of Human Resources, Village Voice Media Holdings, LLC
602-***-****, *****.******@*****************.***
Carl Ferrer
Vice President of Sales and Marketing, Backpage.com, LLC
602-***-****, ****.******@********.***