Active Directory Software
Resume:
David Hunt
Louisville, KY ***72
Cell: 502-***-****
*********@*********.***
TECHNICAL SKILLS
* Hardware - Desktop, Laptop, Printer, Networking equipment, Wireless
equipment, Mobile devices - Installation and Repair
* Software - Operating Systems - Windows (98, 2000, XP, Vista, 7) -
Installation, Support, Optimization
* Software - Productivity Applications - Microsoft Office (95, 2000, 2003,
2007)
* Software - Computer Imaging and Deployment - Symantec Ghost, Acronis
TrueImage, RIS, Windows 7 System Image
* Software - Security - Symantec Antivirus, Virus and Spyware Removal,
Internet Explorer repair
* System Administration - Active Directory, User Accounts, Exchange
mailboxes, VPN provisioning & security tokens,
File & Print Server Security, Network Folder and File Security, Group
Policy, Remote Access, WSUS, Data backup and recovery
* Strong Technical troubleshooting skills - Most issues resolved on first
call, Able to research issues independently
WORK EXPERIENCE
IT Contractor - Various Clients - 2007 to present
* Provided technical support to large companies, small businesses,
individuals
* Installed and configured wireless networks; Installed and repaired
PCs, laptops, printers, wireless equipment
* Removed viruses and spyware; Secured PCs by installing service
packs, windows updates, and antivirus applications
Examples of some of my clients and projects:
Local Technology Coordinator
Teksystems (Mercer HR contract assignment) - 4/2008 to 10/2008
* Provided 2nd level desktop support to 1000 employees in the
Louisville and Cincinnati offices
* Installed Windows XP workstations using Symantec Ghost (Ghostcast
server)
* Published and installed software using SMS server (and client)
* Created a standardized, secure, managed desktop environment for all
users with group policies
* Secured workstations by removing spyware, viruses, and malware
* Conducted new employee technology orientation sessions (computer,
network, and phone usage)
Help Desk Analyst - 9/2007 to 12/2007
Park Community Credit Union
* Provided 1st level support to all corporate and branch employees
(tellers)
* Logged and documented all support issues in a ticketing system (CA
Unicenter)
* Set up Windows XP workstations, laser printers, receipt printers,
and card scanners
* Performed daily processing on bank files; Installed and supported
Microsoft Office 2003 application suite
Desktop Support Technician - 5/2007 to 7/2007
Teksystems (UPS Supply Chain Solutions contract assignment)
* Configured, tested, and inventoried 350 PCs in a warehouse
environment
* Applied Symantec Ghost images to deploy Windows XP Pro computer
workstations
* Programmed and tested 100+ network laser printers, label printers,
wired and wireless barcode scan guns
* Worked with each department to locate computer workstations to
achieve optimum efficiency
Help Desk Analyst
HealthQuest Services - 2006
* Provided 1st level support for all users and systems
* Established the IT Help Desk to support local and remote users
* Created group policies in the active directory; Set up workstations
* Deployed system images using Acronis TrueImage
* Implemented Symantec Antivirus server and deployed client protection to
all workstations
* Maintained AV equipment (projectors, etc) and assisted with the setup of
AV presentations and classes
* Managed active directory user accounts and Exchange 2003 mailboxes
Desktop Support Technician
Churchill Downs - 1995 to 2005
* Provided a full range of IT services, including server and workstation
support for 200+ users
* Helped establish an IT Help Desk and used a helpdesk application to log
requests
* Oversaw the purchase, installation, and maintenance of all computer
software and hardware
* Created a comprehensive inventory of computer information (serial
numbers, licenses, warranties, etc)
* Migrated personal computers (200+ desktops and notebooks) to Windows XP
using standard images
* Issued and supported a number of wireless devices including laptops,
PDAs, cell phones, etc
EDUCATION
University of Louisville
1988 - 1993
Computer Science and Engineering major
University of Phoenix online
2003 - 2004
Information Technology major
New Horizons
2000 - 2001
MCSE training classes
REFERENCES
Dean Miller
Former Network Administrator, HealthQuest Services
********@*********.***
Beth Abell
WAN Administrator, Churchill Downs
*****@*******.***
Keith Bickett
Former IT Director, Churchill Downs
*****.*******@*********.***
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