Customer Service Management
Resume:
Sharon A. Grant
Bloomfield N.J 07003
Email: ****************@*****.***
Objective:
Seeking entry level position where I can grow and become an inspiring asset to the company.
Education:
Associate Degree, 2004
Gibbs College, Livingston N.J
Major: Criminal Justice
Bachelor Degree, (Present)
Devry University, North Brunswick N.J
Major: Technical Management
Related Courses and Skills:
Management
Project Management
Technical Management
Security
Accomplishment:
Promoted twice in four months
Employee of the month
Honor Certificates
Experience:
Bowles Corporate Service July 2006-November 2009
Site Director:
•Coordinate with Maplewood Police Department
•Implement emergency management strategy for Maplewood School District
•Supervised 15 full-time officers
•Worked with school and district administration regarding security procedures for more than
2500 students.
•Investigate graffiti, bomb threats, and other forms of vandalism
•Utilize hi-tech surveillance equipment to prevent delinquency
•Prepare payroll for corporate office
•Monitored overtime and scheduling
Internal Intelligence security October 1999-April 2004
Security Officer/Dispatcher:
•Assisted the Director of Operations with employee schedules.
•Maintained call outs, logs, records, call list, emergency instructions; completed and submitted
reports as required.
Avis Rent a Car May 2000-August 2003
Customer Service Shuttler:
•Shuttled cars in and out of the tri state area for customers to rent
•Inspected cars for the distribution office
•Completed contracts for the company
Contact this candidate