Sales Manager

Robert L. Pantalone

***** *******, **. ***** ******, Michigan 48080

248-***-**** (c) ***********@***.***.***

QUALIFICATIONS SUMMARY

Senior Sales Executive Project Management (non certified)

ROI Financials Complex Proposal Development

MCTS - Microsoft Certified Technical Specialist, MCP - Microsoft

Certified Professional, Server Vista Configuration 2003 In

Progress

PROFESSIONAL EXPERIENCE

Scate Technologies, Orion, MI 2/2010 to Present

Account Manager

As an Account Manager I prospect, via cold calling, from leads generated by

the on-line trial software order system and Twitter registration systems on

the web site. I probe for two main opportunities. To provide solutions

where Ignite, a multi-media rapid capture content management application,

can be used to develop marketing materials, and where a Search Engine

Optimization service can improve a company's internet market presence.

. Define and implement sales strategies and plans for targeted market

. Grow existing territory and up sell services.

. Consult with clients on multi media content management, e-learning,

social media marketing and search engine optimization.

. Consistently performing at expected revenue goals.

Electrical Terminal Service, Royal Oak, MI 10/2008 to 2/2009

Sales Representative

I was hired to revive the dormant territory of Macomb County and counties

north in the Thumb area. ETS markets to manufacturing, machine

builders/movers fleet operations, vehicle maintenance etc, where electrical

terminals, shrink tubing, wire, cable, lighting, fuses, switches, relays

and other electrical commodities are used in production or maintenance

scenarios.

. Define and implement sales strategies and plans.

. Prospect for new accounts by walk-in cold calling to locate the decision

makers.

. Demonstrated track record of reviving dormant accounts and acquiring new

accounts.

Heartland Payment Systems, St, Clair Shores, MI 8/2007 to 10/2008

Relationship Manager

My role at Heartland was to sell credit card processing services, as well

as payroll and check processing to a variety of merchants types.

. Defined and implemented solution sales strategies and plans.

. Perform account management from contract signing through implementation

and delivery

. Prospect for new accounts, by walk-in cold calling

. Consult with clients on reducing their payment processing costs to retain

revenue.

. Demonstrated track record of delivering increased services and achieving

quotas of a minimum $6,000 monthly net profit.

. Remained current understanding market dynamics and industry trends.

. Review and analyze credit card processing statements and establish ROI

expectations.

. Grew existing territory and up sell strategic services.

. Manage all business issues with high integrity, good judgment, and

creative problem solving

. I Successfully negotiated credit card processing agreement with Detroit

Radiator Corp. By introducing level 2 processing, DRC, processing a

minimum $200,000/mo, saved a minimum of $2,000/mo monthly in processing

charges.

PROFESSIONAL EXPERIENCE

(Continued)

RLP CONSULTING - Royal Oak MI 8/2005 to 8/2007

Self-Employed

I started this concern in response to requests from friends and associates

who were interested in having me assist them in technology improvement for

their business.

. Provided consulting services on computer hardware/software, networking

and telephony technologies to small business.

. Advised clients on practical and economical ways of implementing current

technologies to improve communication and business processes.

. Managed implementations and installations

. Provided process-specific training and guidance

. Unable to obtain sufficient operating funds and a dwindling clientele

situation prompted a decision to take a position at Heartland Payment

Systems.

GREER CONSTRUCTION - Warren, MI 4/2003 to 8/2005

Consultant / Estimator

. Implemented an updated computer and communication infrastructure.

. Deployed an electronic method of take-off cost estimating process

dramatically reducing the bid preparation time and increasing bid

accuracy.

. Mentored management in the use of the paperless process.

. Took on sales/estimator role for concrete construction services to

commercial general contractors and municipalities

EDS PLM SOLUTIONS - Livonia MI 1/1985-5/2002

Senior Account Executive

. Generated revenue in excess of 1 million in new revenue by identifying

and calling on design, engineering, tooling suppliers and manufacturers

in the automotive aerospace and consumer products markets.

. Consistently performed at or above annual quotas of between 1 and 1.5

million.

. Developed and executed sales strategies for target markets.

. Successfully developed new market for automotive holding and checking

fixture design and manufacturing suppliers - resultant sales exceeded

1million.

. Successfully launched initial sales campaign for UG Mold/Moldflow to the

Plastics Injection Mold market.

. Successfully closed business with Capital Concepts, a progressive die

design and manufacturer that included CAD/CAM/PDM software as well as

implementation and training services. 1.3 million

. Developed and presented quotes for CAD/CAM/CAE, Product Data Management,

Training and implementation.

. Client accounts included Lear, Eaton, Collins Aikman, Autoliv, Arvin

Meritor, Yazaki, Intier, American Axle & Manufacturing, GKN, Takata, LDM,

Continental Mold, Davlor Mold and others.

. Successfully migrated GM data center CAD/CAM departments to EDS

Information Processing Centers

. Lead support for GM CAD/CAM departments including configuration,

installation of 5080 Graphics systems and T1 communications and

multiplexers.

. Quota Achievements

1994 85% of 1.1M -1995 154% of 1.2M - 1996 128% of 1.3M - 1997 106%

of 1.35M - 1998 152% of 1.35M

1999 118% of 1.5M -2000 100% of 1.7M - 2001 90% of 2M

EDUCATION

MACOMB COUNTY COMMUNITY COLLEGE

Focus on Accounting and Computer Science

AWARDS & AFFILIATIONS

. Member of the Golden Eagle Presidents Club 1995 through 2000 and EDS

Inner Circle 1998 and 2000

. Microsoft Certified Technician -MCTS, MCP -Vista

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