System Insurance

SUMMARY

IT Professional with over ** years experience in system analysis and

applications development. Excellent analytical and problem-solving skills,

able to quickly learn new concepts and skills. Talented communicator, able

to build working relationships with wide range of coworkers in team

environment. Extremely well organized, with proven ability to multi-task

and prioritize workload.

TECHNICAL SKILLS

Languages: COBOL, MVS/JCL, AS/400 CL

Hardware: IBM Mainframe, AS/400

Applications: Microsoft Outlook, Word, Excel and Access

EXPERIENCE

Dell Services. Lincoln, NE.

Programmer/Analyst 2001 to 2002

2005 to 2010

Develop and maintain in-house TPA life insurance system. Create and modify

programs and JCL according to specifications. Work in batch and on-line

environments. Write technical specification documents.

. Play key role in all phases of software development lifecycle

including requirements gathering, designing, coding, testing,

debugging and deployment.

. Perform code reviews to ensure coding meets company standards.

. Meet with project stakeholders, review project functional

requirements, write technical specifications, and set deadlines and

milestones.

. Efficiently resolved errors from nightly batch processing cycles to

exceed client service level agreements.

. Subject matter expert in several different system areas.

MIPS/County Solutions. Lincoln, NE.

Programmer/Analyst 2002 to 2005

Supported mainframe applications used in county government administration.

Created and modified programs and CL according to specifications. Wrote

and maintained user training manuals.

. Part of a team that installed computers in 80+ Nebraska counties.

. Supported software and hardware over the phone for several remote

locations.

. Provided on-site software training, hardware installation and network

configuration for several Nebraska counties.

Columbia Insurance Group. Columbia, MO.

Programmer/Analyst 1998 to 2001

Enhanced and supported Wheatley Insurance System with focus on automated

underwriting and agency management system data exchange. Created and

modified programs and CL according to specifications. Worked in batch and

on-line environments.

. Coded, tested, debugged, implemented, and managed mainframe

applications.

. Established a system that allowed for data transfer between an agent's

agency management system and AS/400 physical files.

. Met with end users and subject matter experts to gather and document

requirements, establish technical specifications, and set deadlines

and milestones.

. Implemented a system to interactively request and receive MVR and CLUE

reports from ChoicePoint.

EDUCATION

B.S., Computer Science, University of Nebraska at Kearney, Kearney,

Nebraska 1998

Associate, Life Management Institute, LOMA, 2010.

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