Management Systems
Resume:
Bruce A. Martineau
West Covina, CA 91791-3714
********@*******.***
SUMMARY
Experienced Information Systems technician with expertise in systems, networks, hardware implementation, business
contingency, and application software. Demonstrated successful project management skills, interpersonal skills,
change management, technical skills, and team building. Experience in non-profit, startup, manufacturing, packaging,
shipping, healthcare, distribution, and consulting industries.
PROFESSIONAL EXPERIENCE
Owner 2002 - Present
Martineau Industries, West Covina, CA., since 2002.
Manage multiple businesses under this parent corporation. Currently involved in domestic and international
packaging and shipping, music performance, and I.T. consulting. Responsible for U.S. sales and operations, R&D,
finance and human resources.
Information Systems Manager
Titako, Inc., San Dimas 1998 - 2002
Responsible for all aspects of Information Systems with a staff of 4.
Defined requirements, determined architecture and configuration for new clients.
Implemented and configured AS/400 systems supporting non-profit organizations, stabilizing computing environment
and improving uptime for users worldwide.
Upgraded clients to Windows XP Professional, cutting Help Desk calls by 40%.
Provided support for Desktop Publishing Group and their Apple MacIntosh systems.
Installed web sites, firewall, and e-mail for multiple companies on AS/400.
Per customer requirements, upgraded client to clustered Microsoft servers enabling 99.999% uptime for client
websites and corporate e-mail.
Managed implementation of Microsoft Exchange 2000, SQL Server 2000, and I.I.S. on clustered Windows 2000
servers.
Managed wireless installation for multiple sites.
Provided installation and systems management for all AS/400 systems.
Installed, enhanced, and maintained application software on AS/400 systems.
Assisted with integration of application software on AS/400 systems.
Provided maintenance RPG programming as needed for existing AS/400 application enhancements.
Recommended and acquired new Dell systems to stabilize client environments.
Researched, acquired, and installed products to automate scheduling and backups on AS/400 systems.
Automated backup functions for Servers and PC's.
Set up Help Desk to improve response to clients and create solutions database to enable more timely solutions to
work orders.
Researched new technologies, providing cutting edge solutions to customer needs.
Systems Administrator
Tenet Healthsystems, South El Monte, CA 1997-1998
Worked as a PC technician installing, upgrading, and repairing systems at 5 different hospitals in the Southern
California area. Assisted with coordination of access to AS/400 systems at Perot Systems.
Systems Administrator
Union Bank of California, Monterey Park, CA 1997-1997
Moved and consolidated all AS/400 systems from San Francisco Data Center to Corporate Data Center.
Recommended upgrades to system hardware and software. Performed all AS/400 systems management.
Senior Systems Administrator
Alcon Surgical, Irvine, CA 1994-1997
AS/400 system management, special projects and new technologies, developed and tested business contingency
plans, responsible for systems security, implementation of new software and upgrades, network communications.
Senior Systems Administrator
Young's Market Company, Los Angeles, CA 1992-1994
Multiple AS/400 and RS/6000 system management, responsible for system security, upgrades, implementation of
change management software to regulate application software updates, connectivity between AS/400 and RS/6000
systems, network communications (both voice and data), interface with programming consultants, responsible for
multiple AT&T G3i PBX's, Audix voice mail.
TRAINING
Implementing and Administering Microsoft Windows 2000 Directory Services
AT&T Definity G3i Switch
EDUCATION
B.M., Long Beach State University, Long Beach, CA
A.S. Computer Science, Control Data Institute
PROFESSIONAL DEVELOPMENT
The Leadership Intensive
Orange County Educational Advancement Network (OCEAN) AS/400 User Group
COMMON AS/400 User Group
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