Customer Service Representative
Resume:
John Weber
*** * ****** *** **********, MN *****
*******@*****.***
OBJECTIVE To compliment a stable company using my excellent customer
service, time management, organization, and business skills.
Employment Service Desk Analyst, Paisley Consulting
History July 2007-July 2010
Cokato, MN
Answer incoming calls for customers seeking technical
support on Audit Software.
Responsible for assisting customers with questions about the
product, troubleshooting
issues and responding in a timely manner.
Responsible for expediting issues sent to our Developers and
work with Account Managers
With regards to escalated clients.
Customer Service Representative, February 2005-July
IPTCI Bearings 2007
Eden Prairie, MN
Answered incoming calls for customers ordering ball
bearings.
Responsible for assisting customers with questions about the
product, checking stock and giving them pricing information.
Responsible for expediting orders to ensure that the stock
is received on time and when it does arrive release the
orders to the customers in a timely matter.
Customer Service Representative, MAMAC September
Systems 2004-February
2005
Eden Prairie, MN
Answered incoming calls for customers ordering HVAC sensors
and transducers.
Responsible to determine whether or not the parts that are
manufactured in house will be sufficient for orders.
In charge of the 3 overseas companies to ensure they had the
proper stock and their orders were done in the proper way.
Education Moorhead State University
Business Administration and Finance
Minnesota School of Business
B.A. in Computer Networking
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