John Weber

*** * ****** *** **********, MN *****

H-320-***-**** C-952-***-****

ablp5d@r.postjobfree.com

OBJECTIVE To compliment a stable company using my excellent customer

service, time management, organization, and business skills.

Employment Service Desk Analyst, Paisley Consulting

History July 2007-July 2010

Cokato, MN

Answer incoming calls for customers seeking technical

support on Audit Software.

Responsible for assisting customers with questions about the

product, troubleshooting

issues and responding in a timely manner.

Responsible for expediting issues sent to our Developers and

work with Account Managers

With regards to escalated clients.

Customer Service Representative, February 2005-July

IPTCI Bearings 2007

Eden Prairie, MN

Answered incoming calls for customers ordering ball

bearings.

Responsible for assisting customers with questions about the

product, checking stock and giving them pricing information.

Responsible for expediting orders to ensure that the stock

is received on time and when it does arrive release the

orders to the customers in a timely matter.

Customer Service Representative, MAMAC September

Systems 2004-February

2005

Eden Prairie, MN

Answered incoming calls for customers ordering HVAC sensors

and transducers.

Responsible to determine whether or not the parts that are

manufactured in house will be sufficient for orders.

In charge of the 3 overseas companies to ensure they had the

proper stock and their orders were done in the proper way.

Education Moorhead State University

Business Administration and Finance

Minnesota School of Business

B.A. in Computer Networking

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