Customer Service Quality Assurance
Resume:
PATRICIA VERB
Oak Harbor, Ohio 43449
ablp4r@r.postjobfree.com
Job Objective
To utilize previous office administration experience to help promote
company growth and apply acquired skills
in office administration, human resource functions, payroll and accounting
related functions.
Highlights of Qualifications
. Ability to multi-task in a fast paced environment.
. Excellent communications skills in both verbal and written.
. Proficient in Microsoft Office Suite and various computer programs.
. Works well within tight time constraints.
. Marketing experience.
Professional Experience
Admin. Assistant/Bookkeeper, Habitat for Humanity, Port Clinton, Ohio,
January, 2010-April, 2010
. Maintained all financial records.
. Assisted the Director with administration functions.
. Responsible for completing accurate payroll.
. Prepared reports for board directors meetings.
Manager, Kneez E-Z, LLC., Oak Harbor, Ohio, January, 2003 to Present.
. Handle all office and customer service functions.
. Responsible for all shipping, receiving, inventory control, and
quality assurance.
. Hire, train, and supervise employees.
. Maintain all confidential employee records.
Cashier, Meijer, Oregon, Ohio, October, 2007 to Present.
. Exceed 95% weekly production requirements.
. Provide excellent cash handling functions in retail operation.
Contract Employee, Davis-Besse Nuclear Power Station, Oak Harbor, Ohio,
June, 1996-April, 2006
. Contracted with various companies as needed to support special
assignments and
re-fueling outages as administrative assistant, tool keeper, and
foreign material exclusion.
. Wrote procedure manual for training personnel at various work sites.
. Obtained security credentials for unescorted plant access.
Technical Support Agent, Convergys, Toledo, Ohio, September, 2001-June,
2003
. Worked in help desk environment for broadband internet.
. Provided high level customer service in 525 seconds for one call
resolution.
Education
Associate of Applied Business, Networking and Business Management
Stautzenberger College Toledo, Ohio
Community Involvement
. Trustee, Board of Directors Homeowner Association
. Volunteer, Special County Task Force
Contact this candidate