Customer Service Sales

JONATHAN R. MILLER

Cell: 503-***-**** **** Yates Street

Email: ***.********@*****.*** Denver, CO 80204

Work Experience_________________________________________________________

Jan 2007-present Claims Representative - Bristol West Insurance Group

DTC, CO

Provide excellent customer service to both customer and claimant

while working to resolve underwriting issues as well as

assessing fault for various tortious negligence claims. Proven

demonstration of a strong ability to communicate and articulate

concepts unfamiliar to the client. Requires diligent efforts in

the collection of discovery, recorded statements and physical

evidence to analyze and calculate negligence. Build rapport

with claimants and evaluates medical records for a smooth

negotiation of settlements. Facilitate logistics of repairs and

transportation due to loss of use arising out of material damage

claims.

July 2007-Nov 2007 Marketing Assistant - Holme Roberts & Owen LLP

Denver, CO

Worked in high volume, fast paced team oriented atmosphere;

refining multi-tasking skills and ability to prioritize. Wore

"multiple hats" by coordinating and monitoring all general

office management including duties such as purchasing, budgets,

and proposals. Demonstrated an enthusiastic, positive attitude

assisting with the coordination & recording of meetings &

scheduled events. Created PowerPoint proposal presentations,

constructed niche specific marketing binders, and

populated/maintained large client databases including topic

specific mailing lists. Kept positive public relations through

management of non-profit donations and collaborated in the

planning of charity events. Weekly maintenance of Firm's

website news alerts.

Oct, 2006-June 2007 Sales Associate - CROCS

Denver, CO

Sales, inventory, product display. Innovative, professional

service with sincere skills to drive business growth, capitalize

on new revenue potential, and manage all aspects of daily

business operations.

June 2006-Aug 2006 Sales Associate - Jiffy Lube

Salem, OR

Analysis of repair/maintenance needs. Quick study, with an

ability to easily grasp and put into application new ideas and

concepts. Dedicated, self motivated team player.

Education___________________________ Computer

Skills______________________

2002-2006 University of Redlands PC Excel

Redlands, California Word Lotus Notes

Bachelor of Arts Acrobat Outlook

Double Major: Business Administration & History PowerPoint

Photoshop Internet Savvy

Achievements and Involvement_____________________________________________

Phi Alpha Beta: National Honor Society in History

Business Advisory Board: Faculty selected student board

Research Assistant: Assisted in development of an ADR certificate for the

University with Professor Robert Marsel

Dean's List

Red Cross; CPR, First Aid and Defibrillator trained

References available upon request

Contact this candidate