Management Service
Resume:
Carlos Tigreros
Melrose Park, IL 60160
*********@*****.***
Objective:
Motivated receptionist seeking position within Johnson and Armel Consulting that would allow me to
implement my administrative, communication, and client service skills, while contributing and supporting
organizational goals.
Education:
Eckerd College August 2006-
May 2010
GPA: 3.5/4.0
Bachelor of Arts in Business Administration
Honors: Presidential Freedom Scholar, Senator Barack Obama Scholar, National Hispanic Scholar
Summary of Qualifications:
• Highly motivated, fast learner eager to learn new skills.
• Effective in multi-tasking administrative and operational duties.
• Excellent written and verbal communication skills providing outstanding client support.
• Effective in supporting staff by exhibiting leadership and professionalism in the workplace.
• Excellent interpersonal skills in greeting customers in a courteous and professional manner.
• Proficient experience in Microsoft Word, Excel, Outlook, PowerPoint, and Internet Explorer.
• Highly dependable with innate ability to achieve excellent productivity standards and quality of work.
CompTIA May 2008-September 2008
Developed excellent interpersonal skills by successfully greeting guests in a friendly, professional, and
efficient manner informing staff members when clients have arrived. Acquired exceptional
communication skills by placing outbound calls to clients as needed to clarify the intent of their orders or
respond to inquiries or complaints from clients. Acquired experience in answering phones directing them
to the proper departments in a pleasant demeanor. Effective in multi-tasking general administrative duties,
such as mail management, transferring incoming calls, travel arrangements, calendar management, and
event planning.
Eckerd College Alumni Association August 2008-May 2010
Attained exceptional experience in managing the reception area by successfully meeting and directing all
clients to appropriate parties while screening calls. Attained excellent phone communication skills in
providing superior client service by screening customer phone calls as well as providing information,
resolving client issues, and complaints. Developed an exceptional ability in maintaining professional
demeanor in collaborating with a variety of clients and guests ensuring excellent service. Effective
communication and interpersonal skills and strong ability to work independently or with management as
directed. Attained proficient experience in the execution of special projects and responsibilities creating
correspondence, research, and generating presentation materials through my use of Microsoft Office
Word, PowerPoint, Outlook, Excel, and Internet Explorer. Developed a high sense of reliability and
dependability by complying with required working hours and volunteering to work on special projects.
Contact this candidate