Operations Management, continuous improvement, process design

Al Desulovich

**** ********** ****, *********** ** L5L 1T3 /

ca.linkedin.com/in/aldesulovich / ***********@*****.*** / 647-***-****

Strategy & Operations

SUMMARY

Seasoned operations, supply chain and procurement professional with

strong business process design and project implementation experience.

Successfully implemented supply chain and procurement projects for an

engineering mining services firm. Designed and implemented a business

enterprise integration projects for a financial services firm. Detail

and results oriented individual with exceptional leadership,

communication and time management skills

EDUCATION

Master of Business Administration

Apr'11

Schulich School of Business, York University, Toronto, ON

. Specializations: Strategy and Financial Services

. Communications Director for the LABA club (2010-2011)

Service Management

May'02

Centrum Business School, Lima, Peru

Bachelor of Business Administration

Aug'96

Universidad de Lima, Lima, Peru

EXPERIENCE

Operations Supervisor

Jul'13-Current

TJX Canada (Retail Distribution)

. Performed evaluation of in-area manufacturing processes at DC

operations. Isolated root causes from perceived operational challenges.

. Proposed the adoption of leading practices for current operational

model as well as recommended the use of statistical tools, business

modeling, end to end process management, value stream mapping, RCA, and

lean techniques to support current and future business performance

improvement initiatives.

. Implemented operational changes in assigned area and achieve increase

operational effectiveness of 19%.

. Manage a team of employees (60+), responsible for production of

assigned area

. Internal clients: Winners and Marshalls

Operations & Procurement

Jan'06-Jun'13

EPCM Supply Inc, Oakville, ON (Mining & Manufacturing)

. Identified and implemented best industry practices from the engineering

/supply chain industry (VSM & Business integration). Procurement costs

decreased by 15%

. Team member of company's ERP project, performed business analysis and

defined minimum vs. optimal business requirements. Processing times

decreased by 25%

. Performed a root cause analysis and implemented new processes to the

supply chain and operational model that eliminated waste and

increased operations efficiency by 12%

. Advised company's clients regarding their project executions strategies

and operations practices. Projects efficiency increased by 13%

. Identified gap in supply chain's SOP that resulted in product delivery

time decreased by 17%

. Clients (Copper Mines): Codelco Chile, BHP Billiton, Cia Minera

Collahausi, Xstrata Copper

Receiving Manager

Oct'05-Jan'06

Canadian Garment Exporters, Etobicoke, ON (Retail - Manufacturing)

. Redesign product delivery process, manufacturing lead time efficiency

increased by 5%

. Implemented new inventory control policies and SKU optimization,

inventory reduced by 9%

. Developed internal product delivery process, raw material lead time

decreased by 7%

. Accurately used internal resources to organize two warehouses; raw

material reuse increased by 40%

. Internal clients: Operations department and procurement division

Product Operations Manager Mar'00-

Apr'05

InVita Seguros de Vida, Per (Financial Services - Insurance)

. Led consultant team that assessed, developed and implemented company's

ERP, process efficiency increased by 35%

. Developed pricing SOPs for company's RFQs as well as assisted company's

sales team to identify leading practices in client assignment

management which increased closing ratio by 12%.

. Managed and allocated prospect client database, sales leads to close

ratio increased by 10%

. Performed business analysis in a project between pension funds and

insurance company, operational time reduced by 11%

. Detected and corrected bug in company's pension algorithm, ended

ongoing $84 thousand year loss

. Clients (Pension Funds): AFP Integra, AFP Horizonte, AFP Profuturo, AFP

Union

Senior Analyst Jun'98-

Mar'00

Wiese Aetna Cia de Seguros, Per (Financial Services - Insurance)

. Developed and implemented SOPs for product launches that resulted in a

market share gain of 6%

. Performed a business analysis that resulted in the redesign and

implementation of a new internal operations systems interface,

processing time reduced by 25%

. Assisted Operations manager to implement product profitability and

sales analysis which resulted in the implementation of company's KPIs

. Clients (Insurance Brokers): Marsh Per, Hermes Seguros, Rehder y

Asociados, Mariategui Jlt

Branch Manager

Jan'98-Jun'98

Corsersa S.A., Per (Oil & Gas)

. Analyzed workflow and implemented new processes that resulted in a 15%

decrease in accounts receivable

. Performed a root cause analysis and implemented a perk program that

resulted in a 25% decrease in employee turnover

ADDITIONAL

Interests: History, Economics, Hiking, Martial Arts, Crossfit, Golf and

Squash

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