Madelene Bermudez
Tampa, Florida 33624
**********@*****.***
Objective
To obtain a position in an outstanding organization where I can utilize my
expertise and my abilities and face new challenges.
Summary of Skills
Knowledge of Microsoft Word, Excel and Access, basic knowledge of
Accounting, ability to work in a multi-tasked, fast-paced setting, detailed
oriented, hardworking and dependable, typing of 50wpm, 10 key by touch-
15,000ksph and bilingual-Spanish
Employment History
2006-2009 Sherwin Williams Credit Correspondent
. Responsible for the timely and accurate cash application of
customer payments
. Matching of invoices paid with incoming payments
. Obtaining necessary customer remittance information for
clarification of questionable items.
. Preparation of chargeback entries to record variance situations
where payment is either over/short compared to invoice
remittance detail
. Research returned refund checks from customers and account
discrepancies.
. EFT (wire transfers) research of invoices and application of
payments. Excel worksheet from accounting is updated with
payments received.
. Respond and handle high volume telephone inquiries related to
accounts receivable from stores and customers on our 1-800 line.
2005-2006 Cleveland Clinic Patient Accounting
. Calculate and accurately post all self-pay liability and
contractual adjustments applicable to payments received
. Follows up by phone or via written correspondence with third
party payors or patients as needed to resolve remittance
issues as identified
. Processes refunds when overpayments are identified
. Maintains remittance and correspondence files in prompt and
organized manner in accordance with departmental procedures
. Identifies payments below negotiated fee schedules with third
party payers.
2001-2005 Metro Health Hospital Remittance Specialists
. Balances cash totals and posts and balances all incoming
payments and supporting details
. Identify payment errors (such as payment of a single unit
instead of multiple units and other underpayment errors) and
promptly documents and reports to supervisor
. Responsible for organizing and posting all payments
. Responsible for balancing and making sure everything was
cleared on Excel Worksheet
Education
John Marshall High School
High School Diploma
Sawyer College of Business
Associate Degree in Data Processing/Accounting
Kaplan University
Bachelors Degree in Accounting (junior year)