Jeffrey Duvall
New Philadelphia, OH 44663
****.********@*****.***
CAREER SUMMARY
IT Professional with experience in directing and maintaining all network
administration activities. Provided support to current ERP migration to
streamline current business practices. History of analyzing current
hardware needs and presenting a cost savings derived from network of
supplier contacts.
Computer skills include: Microsoft Windows 9x, 2000, XP, Vista, Server
2000, Server 2003, SBS Server 2003, Server 2008, Microsoft Office Suites,
Internet Explorer, Mozilla Firefox, ADP, E-TIME, Maintimizer, Macola ES,
ERMS, SQC pack, Minitab 14, and PIXargus Imagining.
PROFESSIONAL EXPERIENCE
Robert Half International
A local Technology Staffing firm specializing in placement of IT
professionals.
Help Desk Analyst I 3/2010 -
4/2010
Responsibilities included but were not limited to:
o Maintaining new and existing computer installations.
o Examining server logs for potential problems.
o Securing Exchange mail system through use of Websense software.
o Providing phone support to end users to resolve issues.
o Converting physical servers to virtual servers.
Meteor Sealing Systems LLC, Dover Ohio
A tier one and tier two level supplier to the automotive industry providing
specialized weather seals.
Network Administrator 2006 -
2009
Responsibilities included but were not limited to:
o Maintaining new and existing hardware installations.
o Resolving server and personal computer issues
o Securing Exchange mail system while preserving the network
security.
o Identifying hardware and software needs to effectively maintain
data flow
o Working in conjunction with outside suppliers and internal
departments to maintain current and new machinery for daily
operations
o Responsible for all cellular communications including Blackberry
Server.
Coatings Technician
2005 - 2006
Responsible for all coating applications on extruded profiles and finished
seals
o Performed analytical tests to determine coating thickness and
viscosity.
o Implemented new techniques for spray gun cleaning.
o Implemented new paint pumps to reduce variances in coating
thickness.
o Programmed ABB robot for all coated products.
o Worked closely with robotic operators to effectively design
standard procedures for job duties.
General Factory 1999 -
2005
o Operated 100 and 250 Ton Injection Presses.
o Operated and Maintained Robotic Paint Station and Post cure
oven.
o Performed secondary trim operations according specified
tolerances on finished products.
o Met daily required production goals as outlined by customer
sales.
o Reported quality concerns to management upon discovery.
Buehler Food Markets, New Philadelphia, OH 1994 -
1999
Locally owned supermarket with 13 locations throughout NE Ohio.
Dairy Deptment Second
o Responsible for maintaining all product ordering in absence of
manager.
o Provided immediate customer support to gain repeat sales.
o Assisted other departments during peak sales periods.
o Presented point of sale ideas for product placement.
EDUCATION
Information Technology Courses
Currently enrolled at Franklin University, Columbus, OH
Conferral Date November 2011
Coursework: Java Programming, Access, Excel, Web Authoring, Virtual
Communication Strategies, Global Issues, World Religions
Association of Applied Science in Electronic Engineering
Stark State College of Technology, Canton, OH
May 1993
Coursework: Electronic Design, AC and DC circuits, Microprocessor
Programming, PLC Programming, Windows 2000 Professional and Server
Administration, Windows 2000 Server Network Infrastructure and Security,
SQL Server 2000 Administration, Unix Operating Environment
Certifications
A+ Certification, MCP