Manager Software
Resume:
Harington Ozuna
**** **** ****** *** ** Brooklyn, NY 11219 ? Mobile: 917-***-****
Email: *********.*****@*****.***
Systems Administrator in Information Technology
Accomplished Systems Administrator with demonstrated ability to analyze
business requirements and create effective technical solutions applicable
to diverse industries. Possess solid thirteen years of extensive
administration and technical support responsibility with excellent results.
Excellent communicator, with emphasis on building strong end user
relationships and negotiating beneficial agreements. Skilled and
experienced troubleshooter, with valued experience in hardware and software
from major vendors. Strong engineering expertise and knowledge of systems
within the Telecommunications/Information Technology industry for mid-scale
deployment of servers. Dynamic team player that thrives within evolving,
diverse environments.
Qualification Highlights
1 Active Directory Management ? Desktop/Laptop/Server Expertise
2 ? Inventory Management ? Troubleshooting Expertise
3 ? Negotiating ? Relationship Building
Professional Experience
Rivermine Software
11/2009 to 07/2010
MBG Expense Management LLC 05/1997 to
11/2009
Systems Administrator
Served as Systems Administrator/Desktop Support of telecommunications
software firm that provided telecommunication software, and deployment
expertise. Facilitated delivery of major hardware and software
requirements through to implementation and testing of solutions. Managed
the acquisition of necessary data, equipment and other resources to fulfill
needs of each engagement in addition to collaborating with management to
achieve desired results.
Engagements have included:
Managed operational and developmental hardware and software for the
organization.
Managed the organizations daily backups utilizing Veritas/Symantec
BackupExec.
Provided E-MAIL/WEB/FTP support for all users to the Internet
Managed user accounts on all Linux systems
Provided single-handed maintenance and technical support for 50 local users
and10 satellite users.
PC maintenance and upgrades for all servers and workstations
Responsible for training staff and incoming technicians on new applications
& procedures
Responsible for all desktops, laptops, and servers
Responsible for installation and maintenance of all software and hardware
Assembled all machines that were made available to users
Created plan for upgrading all workstations to Windows 2000 Professional
and XP
Managed Active Directory and Exchange users and policies
Responsible for data-center servers for Fortune 100/500 clients
Managed all UPS devices
Managed and installed Blackberry Enterprise Server/Professional and
Blackberry devices
Responsible for video conferencing setup and installations
Managed and installed all Cisco VoIP phone installations
Responsible for Cisco Call Manager and Unity voicemail for all users
Implemented home networks including broadband connection with a home
firewall, Wireless, VPN software and Internet email
Implemented WebSense Internet monitoring and reporting for all users
Implemented WhatsupGold monitoring and reporting for all servers
Implemented and maintained McAfee Anti-Virus for all desktops, laptops and
servers
Hardware
Workstations
Dell
HP
IBM
Data-center Class servers
Compaq
Dell
HP
IBM
Sun
Tape devices
Exabyte
IBM 3490E
Sony LIB-162 AIT3/AIT4
Software
GNU/Linux
RedHat/Debian/SUSE/CentOS
Scripting Languages
Perl, HTML
Win32/64
Microsoft - 7/2003/XP/2000/NT (Server/Terminal Server/Workstation),
MS Exchange 5.5 - 2003
MS SQL 2000/2005/2008
Application Servers
Microsoft Sharepoint
Websense
McAfee Anti-Virus
WhatsupGold Monitoring
Microsoft Office 97 - 2007
Veritas/Symantec Backup Exec
Adobe PhotoShop
Microsoft Visio
Microsoft Project
Misc
Track-IT
Cisco Call Manager/Unity
Adobe Photoshop
Symantec Ghost
VNC
Education
Masters of Science in Information Systems, University of Phoenix
Bachelor of Science in Information Technology, University of Phoenix
Contact this candidate