Customer Service Administrative Assistant

VANESSA HUDSON

V ANESSA HUDSON

**** *. ******* ***. 417-***-****

Springfield, MO 65807 *******************@*****.***

“Every success is built on the drive to do better than good enough”

EDUCATION

April 1999 Nov. 2001 Springfield College Springfield, MO

• Associates Degree in Computer Information Systems

Microsoft Excel, Word, Office, Adobe Illustrator, Quark Express

WORK EXPERIENCE

July 2007 April 2010 T Mobile Springfield, MO

• Customer Service Representative

Handled customer accounts, making recommendations based on account information, billing,

handset troubleshooting, sales, helped support and lead my teammates by sharing knowledge and

experience and by taking over escalated customer calls

Consistent top performer reaching #1 site representative Dec 2008 and #3 representative

Feb 2009

Sept. 2005 Aug. 2007 Golden Corral Springfield, MO

• Waitress/Hostess Customer Service

• Administrative Assistant various office duties, maintained employee files,

distribution of payroll

• Fast Tracks Coordinator employee testing on company policies, procedures and

safety regulations

Aug. 1999 Feb. 2001 Show Me Coaches Ozark, MO

• Administrative Assistant maintained employee files, MoDot compliance, payroll,

quoting and booking charter bus trips, various office duties

SPECIAL SKILLS

I have excellent customer service skills, a strong work ethic, am highly energetic, motivated,

creative and organized. With the ability to easily and quickly learn new things, I am motivated and

enjoy finding solutions to problems that can benefit everyone involved.

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