Vera Aguiar
Home: 425-***-**** Cell: 425-***-****
**********@*******.***
Executive Assistant/Product Management
Scheduling Customer Services Event Planning
Summary of Qualifications
1. Over five years of office experience, including three years of supervising and staff training
2. Excellent communication and organization skills; highly motivated with a can-do attitude
3. Integrity and ability to handle confidential information
1. Proficient in MS Word, Excel, PowerPoint, Outlook and SharePoint
Experience
Instructional Supervisor June 2007 – Present
Berlitz Languages, Bellevue, WA
1. Recruit, hire and train staff; monitor staff development and productivity
2. Perform customer orientation; manage customers and instructors’ schedule
3. Recognized by employer and co workers as highly reliable and well organized
Volunteer Jobs Public School District 2001 - 2007
Systems Programmer 1989 - 1997
Goodyear Tire & Rubber Company, Sao Paulo, Brazil
1. Developed computer systems and trained users across company branches
2. Created procedures manual for ISO 9000 project
3. Managed systems and database documentation
Administrative Assistant 1985 – 1989
SCI-Sistemas, Computação e Informática, Sao Paulo, Brazil
1. Assisted team with expense reports
2. Organized department file; coordinated events
3. Promoted three times in four years
Education
Business Administration Bachelor’s Degree Sao Paulo, Brazil 1988 – 1991
Additional Skills
Fluency level of English, Spanish and Portuguese
40 words per minute typing speed