Customer Service Sales

**** ******* ****** 678-***-****

*********@*****.***

Norcross, GA 30071

Derrick Fuqua

Objective To obtain an entry level position with a company that promotes teamwork and

growth. Extensive experience in multi-tasking where efficiency and

accuracy are important. Motivated self starter who also works well with

others in a team environment. Eager to gain new skill sets and quick to

learn new tasks. Customer service oriented (internal and external) with

several years of experience with the general public.

Experienc 2007-2010 Immucor Gamma Norcross, GA

e Red Cell Lab Technician

. Processed Red Blood Cell Products including reagents and experimental

products

. Ordered and received processing equipment from the warehouse

. Trained new and present employees on all processes required for lab

. Played vital role in developing new procedures for improved job

efficiency

2006 - 2007 Old Navy Duluth, GA

Denim Expert

. Play multiple roles including cashier and shipping/receiving

assistant

. Floor sales and customer assistance

. Assist in training new employees for positions throughout the store

. Assembled new floor diagrams for every season

2005 -2006 Gwinnett County Parks and Recreation Norcross, GA

Landscaper/ Construction

. Clean and maintain parks in our district

. Lined and marked football and baseball fields

. Worked with mowers, tractors, top dressers, all landscape equipment

. Helped with configuring the lighting system for the fields

2003 - 2004 Ruby Tuesday's Duluth, GA

Server/Bartender

. Implemented training course for new employees and bartenders

. Earned employee of the month for continued success

. Exhibited very high level of customer service on a day to day basis

. Balanced cash drawer and made daily deposits when needed

. Processed and counted liquor inventory

1999-2001 Old Navy Duluth, GA

Denim Expert

. Helped open new store by assembling walls and floor brackets

. Helped increase sales by designing new diagram for the denim section

. Trained new employees to become denim experts

. Assembled new floor diagrams for every season

Education 1998-2001 Norcross High School Norcross, GA

2001-2003 Emmanuel College Franklin Springs, GA

. Majored in Business Administration and Computer Science

. Minored in Accounting

. Computer experience: Windows 2000, Windows 98, Windows ME,

MS Word, MS Excel, WordPerfect, Page Maker, Galileo, internet, email,

QuickBooks, MS Office, MS Works, MS Picture It! 10, Outlook Express, MS

Streets and Trips

References

Immucor Gamma Tama Copeland 678-***-****

Vicki Blackburn 423-***-****

Pete Bombardieri 678-***-****

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