Customer Service Assistant

John Joseph

**** *** ******* ****, # ***

**********@*****.***

San Leandro, CA 94578

267-***-****[pic]

Education

MLIS School of Library and Information Science, Pratt Institute, New

York, NY 2010

Concentration in Archives & Special Collections including

Conservation, Preservation,

Collection Development, Cataloging, Reference Services and

Records Management.

BS School of Communications Media, Indiana University of

Pennsylvania, Indiana, PA 1999

Relevant Experience

Assistant, Finance & Administration

American Thoracic Society, New York, NY

09/06 - 07/10

. Served as on-site contact for organization's archiving needs

. Conducted analysis and revision of organization-wide record

retention schedule

in accordance with Records Management Best Practices

. Identified items for destruction and storage for Iron

Mountain

. Maintained and enhanced current databases and created new

databases as needed

. Assisted in the preparation and analysis of current and

future departmental budgets

Digital Project Cataloguer Intern

The New York Historical Society, New York, NY

02/10 - 06/10

. Assisted in scanning, identifying and entering metadata for

letters and documents

. Conducted quality control on scanned images

. Formatted metadata of collection for inclusion on CONTENTdm

Archivist Intern

Brooklyn College, Archives and Special Collections Division,

Brooklyn, NY 01/10 - 05/10

. Responded to reference questions from researchers and faculty

. Processed acquisitions from The Phoenix Collection dating

from 1964 -1999

. Conducted analysis with Archive Coordinator for the

acquisition of additional

materials to enhance and broaden the scope of the collection

. Created inventories and cataloged subgroups for inclusion in

the finding aid

. Addressed and resolved preservation concerns for newspaper

collection

Archives Field Work

Plymouth Church of the Pilgrims, Brooklyn, NY

09/08 - 12/08

. Created finding aids and developed adequate storage

conditions for fragile documents,

photographs and ephemera in an ongoing archival project.

Other Experience

Assistant, Benefits Services, Greater Philadelphia Chamber of

Commerce, Philadelphia, PA 01/03 - 08/06

Customer Service Representative, Uniscribe Office Services,

Philadelphia, PA 04/02 - 01/03

Assistant Office Manager, DeVries Public Relations, New York, NY

12/00 - 02/02

Computer Skills

Word, Excel, Access, PowerPoint, PC, MAC, Internet, ILS,

CONTENTdm, ScanMaster Pro, MARC

Professional Society Membership

Society of

American Archivists

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