Manager Sales
Resume:
Susan Matus *****.*****@*****.***
Susan Matus
**** ******* ******, ************ ** 32205 904-***-**** 904-***-****
*****.*****@*****.***
PROFESSIONAL SUMMARY
Effective and innovative leader in talent acquisition with fifteen years experience in vendor
management, employment counseling, placement, position marketing, college career services,
and staffing management. Proven history in understating business strategy and aligning with
operational leadership. Masterful in developing programs, with interdepartmental and external
resources, from identification of strategy to execution and tracking.
Key Strengths
Masterful builder of Creative problem solver Proven history of
business relationships meeting challenges and
reaching goals
Legacy of developing Change management Creating effective,
young leaders aligned teams
PROFESSIONAL EXPERIENCE
Winn-Dixie Stores, Jacksonville, FL January 2007-Present
Talent Acquisition Leader
1. Founder of a centralized Talent Acquisition function and developed a team of
professionals made up of full time employees, contractor and vendors which seamlessly
worked together to support company strategy while meeting the needs of our business
partners and exceeded all goals and expectations in measurable such as time to fill, (2
week average time to fill in FY 10 for pharmacist), retention, (short term drop out of less
than 1%) on boarding expense, and improved store performance and customer
satisfaction
2. Created an in house Pharmacy recruiting strategy. In house Pharmacy recruiting cut
agency fees from 800K to 23K over three years. Also reduced the need and expense for
temp and PRN labor
3. Developed a centralized sourcing and hiring program to hire retail leaders for 516 stores
in five states. This process greatly improved candidate experience where all 675 of 680
candidate s in four years reported a positive experience with a desire for an opportunity.
This program resulted in over 250 hires with double the industry average in long term
retention.
4. Built strategic relationships with universities, lectured and provided additional speakers
for university classes. Initiated relationship with the University of Florida, School of
Business, Center for Retail Research and Education from partner to Board Member with
the largest sanctioned business student internship program in the center
5. Founded an internship program to support company strategy, with a current 75%
conversion rate. Student projects from this program have resulted in company saving of
over 200K and improved profit of 25K each summer.
6. Dedicated to remain on the forefront of marketing company and employment positions by
Susan Matus *****.*****@*****.***
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harnessing online aggregators, SEO, utilizing text messaging casting, accessing internet
social networking sites and other non-traditional methods
7. Developed curriculum and trained HR and operations managers in Direct Recruiting for
Retail, time management, and use of technology
8. Partnered with Sourcing and IT to first consolidate, then improved ATS, background and
on-boarding technology such as upgrade to PS 9.0, implementation of a new internal
posting system, selection of a new ATS and pre-employment assessment technology
Florida Technical College, Jacksonville, FL September 2005-
January 2007
Director of Career Services and Adjunct Instructor
9. Developed relationships with national and local businesses and established effective
Advisory Boards, made up of area employers and market leaders, for each academic
program
10. Revamped career services seminar curriculum to include ASSCI resumes, blind ads, the
hidden job market, portfolio creation, and networking
11. Taught Introduction to English Composition and Introduction to Psychology to technical
college students both in the classroom and as Independent Study
12. Developed curriculum for, and conducted, Career Services Seminars
ADECCO Staffing, Jacksonville FL July 2003-September
2005
Client Service Manager
Clients included were Beaver Street Fisheries and Florida Coca-Cola
Partnered with client companies to create programs to meet workforce management needs that
supported strategy and reflected the cyclical needs of the businesses
Created tracking and training programs to impact, safety, retention, and identify those for
advancement
Link Staffing, TRC Staffing, and AccuStaff 1997-2003
Branch and Area Manager
Performed effective business to business sales to grow branches and market share in the highly
competitive field of staffing
Established accounts and grew sales by effectively partnering with business to assess then meet
their workforce needs
Effectively managed branches in remote locations and client sites
EDUCATION AND PROFESSIONAL DEVELOPMENT
BS University of Maryland, University College European Division Summa cum Laude 1993
AIRS Certified Recruiter
Susan Matus *****.*****@*****.***
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PROFESSIONAL AFFILIATIONS
IDDBA, UF Retail Research and Education Center Executive Advisory Board Member
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