Customer Front Desk

Krystal L. Williams

**** **** **** *** **** Memphis, TN 38115 *662-***-****

**************@*****.***

OBJECTIVE

To obtain a challenging position, that offers significant opportunities that will utilize my educational

background and experience.

SUMMARY OF QUALIFICATIONS

Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

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People oriented with excellent interpersonal skills and oral and written communication skills.

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PROFESSIONAL EXPERIENCE

Regions Bank Call Center, Cordova,TN October 2008 Present

TeleBanking Department

Relationship Banking Associate

Manage customer accounts

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Assume diversified work assignments as needed

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Responde to domestic customer inquiries regarding customer accounts and concerns

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Carried out all money transfer

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Assist customers with their electronic bill payments

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Holiday Inn Select, Memphis,TN July 2006 – October 2008

Front Desk Clerk

Handle large volume of customer check in/ check out

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See to resolution of customer complaints

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Operate computerized switchboard

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Follow up on computerized and verbal wake up calls

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Carry out all paperwork and manual billing

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Maintain cash draw, disbursement sheets and credit card authorizations

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Calculate daily percentage of profit brought in

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Externship Mississippi Health Loop, Memphis,TN May 2007 – June 2007

Phlebotomist

Handle bodily fluids

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Drawing blood specimens for diagnostic test

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Testing Urinary specimens

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Verifying patients information

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EDUCATION

University of Memphis, Memphis,TN July 2003 July 2005

Biology

Institute of Allied Health of Commerce, Memphis,TN April 2007 – June 2007

Phlebotomy

Krystal L. Williams

COMPUTER SKILLS

Windows 2000,XP,Microsoft Office applications (Word, Excel, Power Point and Outlook) and Typing

PROFESSIONAL SKILLS

Venipunture, Urine Analysis and Throat Culture

REFERENCES

Upon Request

Contact this candidate