Customer Service Sales

Netalya Chapple

*** ***** ******* *** *****, Fl *2922

Home: 321-***-****

Cell Phone: 321-***-****

Email: *********@*****.***

Objective: It is my objective and desire to perform to the best of my

ability exceeding my expectations above and beyond my job descriptions. I

love to learn, and always up to a challenge. I am open to new ideas, loyal

and easy to get along with. I adapt quickly to change and I am seeking a

position where I can develop and excel while giving my best to my employer.

Teller

Bank of America

4300 N. Atlantic Ave

Cocoa Beach Fl 32931

October 2007- July 2010

Throughout my job I performed several duties including providing customer

service to the customers as well as providing assistance to my co workers

by not only running a drive thru but also helping them in the lobby, I also

multi tasked by running customer transactions and providing change orders

for business customers. I am also able to assist customer by providing them

with their statements and any other general banking need they may have. I

operated a computer frequently throughout the day as well as made sure I

pleased my customers in a well kept and timely manner.

Customer Service Rep / Sales

Kohl's Department Store

6729 Colonnade Ave

Melbourne, Fl 32940

June 2007- April 2008

While employed at Kohl's I provided assistance to my co workers by making

sure there cash drawers always stayed replenished with the accurate amount

of money to provide service to our customers. I also made calls for the

managers to set up interviews for new hires occasionally, as well as

provided customers with any problems they may have inquired with their

products such as returns or exchanges.

Bookkeeper

Feed My Lambs Christian Fellowship

1385 Clearlake Rd

Cocoa, Fl 32922

June 2005- January 2009

While volunteering for this organization I made sure the check book was

balanced weekly and bills where paid out with the receipts and invoices

filed away. I also ran programs such as church gift and other payroll

programs such as excel (occasionally) and of course word and quick books. I

also wrote out checks to vendors that provided us with service. I made sure

letters were sent out of our givers reports weekly and assisted my other

team mates with writing out pay request forms and any other questions or

concerns that may have inquired.

Customer Service Rep.

Percepta

1320 S Babcock St

Melbourne, Fl 32901

June 2006- October 2007

I answered phone calls for Ford Customers providing them with assistance to

the best of my ability with any questions they may encounter with there

vehicle. I also learned a variety of things about vehicles while performing

my job.

Head Cashier/ Sales

Old Navy

2201 Town Center Ave

Melbourne, Fl 32940

June 2004- December 2006

Being a team player was most important while providing assistance to the

cashiers by making sure they had enough cash to run their registers and

after each shift their cash drawer was balanced before the new shift began.

I also made sure the deposits were ready at the end of the night for Brinks

to pick up. I also unloaded the merchandise off our trucks on delivery days

making sure our floor stayed stocked so that our customers were always

pleased while shopping.

Education:

Currently Seeking AA degree

Brevard Community College

1519 Clearlake Rd

Cocoa, Fl 32922

May 2006 - August 2009

While attending BCC I am keeping my career plans open by always accepting

new ideas and any hands on training I can receive by volunteering in the

community and staying focus on my studies.

GPA: 2.8

Skills & Interest

I am great with people, if I can help in any way I am always open and

willing to help. I enjoy working while enhancing and growing in a positive

environment. I have great professional skills and work well on computers.

Quickly adapt to change and always open to new ideas.

References Available on Request

Contact this candidate