Customer Service Sales

Julio Rodriguez

** **** ***** **** 407-***-****

Staten Island, New York 10302 ******@*******.***

SALES & MARKETING REPRESENTATVIE

• Customer Service • Marketing and Networking Skills • New Business Development

• Community Service • Self-Motivated with Positive Attitude • Communications Skills

Entrepreneur Spirit to face new challenges and enter diversified Markets

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Top new sales associate recognition in Aflac Insurance

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Established new accounts and increased customer base and sales

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Managed multiple food operations with top 10 best sellers within Franchise

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Increased sales every year through constant marketing and advertising efforts

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Awarded Top Management of operations among 80 stores

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An energetic innovative leader and skilled communicator with the ability to work

independently within a team environment to increase sales and customer base.

EDUCATION/SKILLS/LICENSES: •Brooklyn college, B.A. Economics /Marketing • Computer Skills

• Bilingual English/Spanish • Florida Insurance License 215 • New York non-resident Insurance license

• Valid Florida Drivers License •Member Lions Club International • Osceola Business Chamber of

Commerce

• Honorable US Military Discharge • Florida Property and Casualty Course

EMPLOYMENT

ALEX INSURANCE AGENCY, G.A. Kissimmee, Florida

Independent Health plan specialist, Insurance Advisor October 2009-Present

Joined property and casualty agency to learn business and to spear head marketing campaign for health and

life insurance services. Appointed with Health insurance Industry major carriers. Marketing new services

through networking organization, internet search, and direct client and business contacts. Goals are to

increase and retain clients through consistent marketing strategies, industry knowledge and customer service.

THE HEALTH INSURANCE STORE, G.A. Kissimmee, Florida

Medicare Benefit Consultant October 2009-Present

Certified Agent with the Center for Medicare and Medicaid Services. Serving the Central Florida Senior

community with informative material explaining their Medicare health insurance options. Appointed with

local and national Medicare health insurance carriers. Planned and coordinated marketing material for sales

presentation at various centers. Encourage beneficiaries plan selection base on researched needs analysis.

UNIVERSAL HEALTH CARE Orlando, Florida

Medicare Marketing Specialist September 2008-January 2009

Coordinated and presented sales venues, at various locations, about Medicare benefits and eligibility

requirements. Instrumental in penetrating off market shares to improve product awareness and to retain and

increase client base. Assisted beneficiaries in the enrollment process, and worked with Physicians and their

staff in introducing new patients to their practices.

AFLAC (AMERICAN FAMILY LIFE ASSURANCE COMPANY) Orlando, Florida

Independent Field Agent August 2007 –August 2008

Prospected and cold called on small businesses to emphasize the advantages of a supplemental benefits

program and how it can encourage employee loyalty, save businesses tax dollars and reduce employee

turnover. Over came objections by focusing on clients needs and set goals. Assisted families with claims,

insurance, and helped them understand the full use of their benefits.

WAL-MART SUPER CENTER Orlando, Florida

Customer Service Sales Associate January 2006 - July 2007

Lead man in stock and receiving. Assisted and supervised associates to various work tasks . Elected as a

Safety Team member. Promoted to Photo Lab sales specialist to assist customers with purchases of digital

cameras and photographic needs.

KAHUNAVILLE RESTAURANT BAR Tampa, Florida

Owner Operator February 2004 - August 2005

Managed and operated a 20,000 sq. foot Polynesian theme fine dining restaurant in an upscale mall with

seating capacity of 364 guests. Managed more than 90 associates including four managers, cooks, waiters

and bartenders. Restaurant featured a full bar, dining room, game room and gourmet kitchen. Hosted a

variety of Banquets and Private Parties.

THE TACO MAKER Arecibo, Puerto Rico

Owner Operator Nov. 1987 - September 2003

Owned and operated a Mexican fast food franchise restaurant. Developed and managed up to 5 locations

within an area development. Trained personnel to develop good working practices and understand the

importance of customer service, food and labor cost controls. Worked with contractors to build all locations

in compliance with local government construction standards and regulations.

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