Customer Service Data Entry

EBONEY GILLARD

**** ********* **.

Fort Wayne, Indiana 46807

260-***-**************@*******.***

Objective

To obtain a clerical/receptionist position utilizing my computer and

clerical skills

Education

Associate of Applied Science-Business Administration

06/09

Associate of Applied Science-Office Administration

07/08

Technical Certificate in Office Administration

07/08

Ivy Tech Community College, Fort Wayne, IN

Bachelor degree in Organizational Leadership

Indiana Tech, Fort Wayne, IN anticipation graduation date 10/11

Professional Skills

. Excellent multi-tasking skills

. Capable of following directions

. Competent in making unsupervised decisions

. Knowledgeable of Microsoft Office 2003/2007 (Word, Excel, Access,

PowerPoint)

. Excellent telephone communication skills

. Able to tactfully resolve situation

. Excellent Customer service skills

. Perform detail orientated work and able to proof/edit work

. Capable of filing records and documents

. Familiar with office Procedures

. Exhibits leadership skills

Employment History

Group Home Trainer- AWS, Fort Wayne, IN 07/08-curren

Assist mentally challenged people to develop skills to help them to t

become as independent as possible

Internship/Development Assistant - Cancer Services of Northeast 07/08-05/09

Indiana,

Fort Wayne, IN

Greet customers, create flyers and memos, utilize my

telecommunication skills, filed, performed data entry, and note

taker

Cleaner - AAbolite Corporation, Fort Wayne, IN 10/07-12/07

Cleaning newly-built homes for homeowners

Cashier - Wal-Mart, Fort Wayne, IN 02/05-11/05

Customer service, operated a cash register, responsible for cash

and credit transactions, accountable for cash drawer

Data Entry Operator - Army National Guard, Anderson, IN 03/99-03/06

Performed data entry on laptops

Direct Support Professional - Fort Wayne State Developmental 11/97-03/07

Center/Liberty Health, Fort Wayne, IN

Facilitated mentally challenged residents and taught residents life

skills to prepare them for the outside would challenges

Contact this candidate